Direct Care Staff - Behavioral Health 618

About the role

We encourage applicants who value consistency, teamwork, and long-term growth in direct support work to apply. Direct Care Staff / DSP Under the direct supervision of the Team Leader, Direct Care Staff provide support and case management for members served with developmental disabilities and co-occurring conditions, assisting them in living as independently as possible in their chosen community.

Responsibilities

• Support members in daily living activities, health and safety routines, and community access.
• Follow individualized plans with consistency, professionalism, and respect.
• Use positive behavior support, trauma-informed approaches, and team communication.
• Document services accurately and communicate concerns to the supervisor.
• Help create a stable, respectful home environment where members can thrive.

Requirements

• High school diploma or GED.
• Six months of prior experience providing direct care and special services to persons with developmental disabilities.
• Ability to complete the required training for the Registered Behavior Technician (RBT) certification within 6 months of hire and obtain certification within 12 months, or be a Qualified Behavior Modification Professional and maintain credential through employment.
• Within one year of employment, completion of both segments of the DSP competency-based training course, including competency tests, or successful completion of department-approved challenge tests for both segments.
• Active driver’s license and willingness to transport clients in a company vehicle.
• Valid driver’s license and personal vehicle insurance with your name listed as a driver.
• BLS/AED/First Aid (Prior to Start Date)

Qualifications

• Must have a valid driver’s license and personal vehicle insurance with your name listed as a driver.

Skills

• Positive behavior support.
• Trauma-informed approaches.
• Team communication.

Benefits

• Paid Time Off: Eligible employees working 20+ hours per week earn PTO each pay period for vacation and personal needs, with prorated accrual for part-time schedules and annual carryover up to set caps.
• Nine paid holidays and shift differentials for hourly staff.
• 6% PM shift differential and 10% overnight shift differential.
• Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend Overnight.
• Online university tuition discount and company scholarships.
• Medical, vision, dental insurance, 401(k), and Employee Stock Ownership Plan.

Pay

The expected starting wage range is $21.49-$26.25. Telecare applies geographic differentials to its pay ranges. The pay range for this role will be based on the geographic location where it is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

Schedule

• AM Short Hour; .4; 7:00 am - 3:00 pm; Sunday and Monday
• Full-Time; .8; 3:00 pm - 11:00 pm; Friday through Monday
• Short Hour; .4; 3:00 pm - 11:30 pm; Sunday and Monday
• Short Hour; .4; 11:00 pm - 7:30 am; Friday through Monday

Telecare

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare Stephanie House in Garden Grove, CA - Enhanced Behavioral Supports Homes (EBSHs) are adult residential facilities. EBSHs provide 24-hour non-medical care in a homelike setting to individuals with developmental disabilities with challenging behaviors who require additional supports, staffing, and supervision. The homes have unique characteristics and offer person-centered planning, positive behavior supports, trauma-informed care, and other services and supports that are beyond what is typically available in other community-based homes

EEO AA M/F/V/Disability

Affirmative Action Employer. Equal Opportunity Employer. Minorities/Women/Veterans/Disabled Individuals are encouraged to apply.