Jobs · Manufacturing · Ohio

Dir Warehouse System Operations

Connection · Wilmington, OH · 1 mo ago
Manufacturing$123k/yrFull-time
We need to output only HTML fragment with sections for headings where content exists. Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Include only sections with real specific content. We need to parse the posting. Content: Overview: "Director, Warehouse System Operations The Director, Warehouse Systems Operations provides strategic and operational leadership for the Technology Integration & Distribution Center’s warehouse systems environment, including Warehouse Management System (WMS), Warehouse Execution System (WES/WEI), Warehouse Control System (WCS), and related material flow technologies. In this role, you will help ensure warehouse systems support reliable daily operations while continuously improving system performance, inventory accuracy, operational efficiency, and customer experience. You will lead the Warehouse Systems Operations team responsible for system administration, configuration, production support, issue resolution, change management, enhancements, reporting, training, and system stability. This position works closely with Operations, IT, Engineering, Automation, and other cross-functional partners to help warehouse technology enable accurate, efficient, and scalable execution across receiving, inventory management, production, integration services, kitting, ATC, shipping, and shipping, and reverse logistics." Then "What We Do" paragraph: "We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department." Then "Who We Are": "Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others." Then "Why You Should Join Us": "You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days." Then "Responsibilities" with bullet list items (multiple paragraphs). We'll need to extract each bullet as
  • . The responsibilities are listed under headings: Warehouse Systems Leadership, Daily Operations Management, Warehouse Systems Administration, Operational Excellence, WMS & WCS Optimization, Cross-Functional Leadership, Performance Metrics. Each has description sentences. We can treat each bullet as separate
  • maybe grouping under a
      . The instruction: Use
      • for any list of duties/requirements/benefits. So we can create a
          with each duty as
        • . Could also keep subheadings? Probably just list all duties. Then "Min USD $122,500.00/Yr. Max USD $159,170.00/Yr." => Pay section. Qualifications: Required Qualifications bullet list (multiple lines). Preferred Qualifications bullet list. We need sections: About the role (maybe from Overview?), Responsibilities, Qualifications (maybe combine required and preferred?), Benefits (from Why You Should Join Us), Pay (salary range). Possibly Skills? Not explicit. Could include Skills from Preferred Qualifications? But we can treat Preferred Qualifications as Skills? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include only those with real content. We have About the role: could be the Overview + What We Do + Who We Are? Might be too much. But we can create About the role section summarizing the role description (the first paragraph). The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we cannot summarize; we must keep the detail. So we need to include the overview paragraphs as prose (

          ) under About the role heading. Similarly, Responsibilities section: list duties. Qualifications: include required and preferred qualifications as lists. Benefits: from Why You Should Join Us paragraph. Pay: include the salary range. Schedule: not mentioned, so omit. Skills: maybe not separate; we could incorporate preferred qualifications under Qualifications or Skills. But we have Qualifications heading already; we can put both required and preferred under Qualifications. Or we could split into Required Qualifications and Preferred Qualifications as subheadings? Not allowed; only allowed headings list. Could use Qualifications for required, and Skills for preferred. But better to follow instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications for required, Skills for preferred (since they are skills/experience). That seems reasonable. Thus sections: - About the role: include Overview paragraph(s) (the first big paragraph) maybe also What We Do and Who We Are? Those are more about company; could be part of About the role? Might be considered company overview. But we can include them as part of About the role as prose. Better to follow the posting: Overview (role description), What We Do, Who We Are, Why You Should Join Us (benefits). So we could have About the role = Overview paragraph only. Then maybe a separate section for Company? Not in allowed headings. Could fold into About the role as additional paragraphs. We'll include all prose under About the role: the Overview paragraph, What We Do, Who We Are, Why You Should Join Us (but that is benefits; we will separate Benefits). Actually Why You Should Join Us includes benefits; we will extract benefits for Benefits section. So About the role will include Overview, What We Do, Who We Are. Now Responsibilities: list each duty as

        • . Qualifications: Required Qualifications as
          • . Skills: Preferred Qualifications as
            • . Benefits: from Why You Should Join Us paragraph (excluding the first sentence about supportive teammates and rewarding career? That's also benefit). We'll include the whole paragraph as

              under Benefits. Pay: include the salary range as

              . Now ensure we don't include boilerplate like cookie/navigation/legal/EEO etc. Not present. Now produce HTML fragment:

              About the role

              Director, Warehouse System Operations The Director, Warehouse Systems Operations provides strategic and operational leadership for the Technology Integration & Distribution Center’s warehouse systems environment, including Warehouse Management System (WMS), Warehouse Execution System (WES/WEI), Warehouse Control System (WCS), and related material flow technologies. In this role, you will help ensure warehouse systems support reliable daily operations while continuously improving system performance, inventory accuracy, operational efficiency, and customer experience. You will lead the Warehouse Systems Operations team responsible for system administration, configuration, production support, issue resolution, change management, enhancements, reporting, training, and system stability. This position works closely with Operations, IT, Engineering, Automation, and other cross-functional partners to help warehouse technology enable accurate, efficient, and scalable execution across receiving, inventory management, production, integration services, kitting, ATC, shipping, and reverse logistics.

              We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

              Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

              Responsibilities

              • Lead and support core warehouse systems operations, including user administration, configuration, business rules, reporting, production support, performance monitoring, and system availability. Help ensure systems consistently support business needs, maintain strong uptime, and contribute to operational excellence across the warehouse.
              • Oversee daily system operations, including production monitoring, queue management, exception handling, inventory transactions, order processing, troubleshooting, user support, shift readiness, and system health validation. Coordinate response during production incidents to help restore normal operations, reduce disruption, and support internal and external customers.
              • Oversee system administration and configuration, including user security, roles and permissions, workflow configuration, business rules, location management, inventory parameters, task management, RF and mobile applications, label printing, interface monitoring, batch processing, and dashboards. Maintain system integrity, governance, and standardized processes across warehouse functions.
              • Lead continuous improvement initiatives that may increase productivity, improve inventory accuracy, enhance system utilization, reduce order cycle time, improve labor efficiency, strengthen service performance, improve quality, standardize processes, reduce exceptions, and expand automation capabilities. Identify opportunities to simplify workflows, eliminate manual workarounds, and improve system-enabled execution.
              • Partner with warehouse operations to optimize receiving, put-away, replenishment, wave planning, task interleaving, pick paths, shipping, inventory control, directed work, equipment utilization, and material flow. Evaluate configuration changes that improve warehouse performance while avoiding unnecessary customization.
              • Collaborate with Warehouse Operations, Automation & Controls Engineering, IT, ERP Applications, PMO, Client Success, Engineering, Quality, Finance, Facilities, Safety, and Executive Leadership. Serve as the primary bridge between warehouse operations and technology teams, translating business needs into practical system capabilities.
              • Monitor and report on key performance indicators, which may include system availability, throughput, inventory accuracy, service-level performance, productivity, queue processing time, order cycle time, user response time, incident resolution time, transaction accuracy, and labor efficiency. Develop executive dashboards and operational reporting that enable data-driven decision-making.

              Qualifications

              • Bachelor’s degree in supply chain, Information Systems, Industrial Engineering, Business, Computer Science, a related field, or equivalent combination of education and experience.
              • 8+ years of experience in warehouse systems, distribution operations, supply chain technology, or related leadership roles.
              • 5+ years of experience managing, supporting, or administering enterprise WMS environments.
              • Experience supporting warehouse or distribution center operations, preferably in an automated environment.
              • Experience leading cross-functional work, supporting production operations, and improving business or system processes.

              Skills

              • Enterprise WMS platforms such as Manhattan, Blue Yonder, Körber, Oracle WMS, SAP EWM, HighJump, or Softeon.
              • Warehouse execution and control systems, material flow control, conveyor systems, sortation, robotics integration, AMRs, and ASRS.
              • Enterprise applications and integrations, including Oracle JD Edwards (E1), SAP, Microsoft Dynamics, ERP integrations, API integrations, and SQL databases.
              • Reporting and analytics tools such as Power BI, Tableau, SQL, Excel, operational dashboards, and KPI reporting.
              • Customer-focused mindset and service orientation.
              • Strong analytical, problem-solving, and decision-making skills.
              • Ability to coordinate incident response and support effective change management.
              • Ability to develop teams and communicate clearly with
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