DIR, DINING SERVICES I - INDIANA UNIVERSITY - INDIANAPOLIS

Job Summary

Chartwells Higher Education is seeking a self-motivated individual for the role of Director of Dining Service at Indiana University - Indianapolis. In this role, you will advise the day-to-day operations and financial success of one or more foodservice locations on the campus. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells rapid growth trajectory, there's immense potential for you to advance and make an immediate impact on our food service operations. This role is typically Monday - Friday and may require weekends as needed.

Key Responsibilities

• Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
• Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
• Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
• Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
• Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
• Perform other duties as assigned to support the efficient functioning of dining operations.

Preferred Qualifications

• Associate degree preferred.
• Six or more years of operational food service management experience.
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities with validated experience in supervising and developing staff.
• Excellent organizational skills and ability to prioritize optimally.
• Outstanding customer service skills with a dedication to maintaining high standards of quality.
• Proficiency in preparing and analyzing financial reports.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be experienced with computers.
• ServSafe® Certified.