Dining Supervisor

Part time • $18.00 an Hour

About the role

Come join our dedicated team at Cypress Village, a 120-acre wooded lakefront community in Jacksonville near Ponte Vedra and Jacksonville beaches. Cypress Village is one of Florida’s best kept secrets and is managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities. We strive to create an environment of trust and transparency while helping employees find purpose and achieve their highest potential.

Responsibilities

• In the absence of the Dining Room Manager, supervise the physical appearance of the dining room area and server stations including table pedestals, place settings, chairs, floors, drapes and lighting.
• Coordinate seating of residents and guests in an efficient, courteous manner.
• Schedule stations and work assignments for wait staff and checkout servers to ensure standards are met.
• Record meal counts, reservations and additional charges; maintain full knowledge of the point-of-sale (POS) system.
• Confer with the Dining Room Manager, Executive Chef and Director of Food & Beverage regarding dining room status, food, staffing or service issues.
• Make morning rounds of Market, Dietary and Kitchen to check staff levels.
• Provide coffee services for Residents’ events and Administration.
• Carry Food & Beverage cell phone in the morning for call-outs.
• Cross-train with dietary aides and report damage on broken equipment to the Food & Beverage Director.
• Wait tables and provide beverage and bar services as needed.
• Participate in cost control measures and food or beverage inventories as needed.
• Attend in-service training and education sessions as assigned.
• Perform specific work duties and responsibilities as assigned by supervisor.

Hospitality Focus

Cypress Village embraces a culture of hospitality with the following promises:

• Greet residents, employees and guests warmly, by name and with a smile.
• Treat everyone with courteous respect.
• Anticipate resident, employee and guest needs and act accordingly.
• Listen and respond enthusiastically in a timely manner.
• Hold ourselves and one another accountable.
• Embrace and value our differences.
• Make residents, employees and guests feel important.
• Ask “Is there anything else I can do for you?”
• Maintain high levels of professionalism in conduct and appearance at all times.
• Pay attention to details.

Qualifications

• High School graduate or equivalent.
• A minimum of one year Host/Hostess or Lead Server experience within a fine restaurant, club, hotel or similar institution.
• Available 7 days a week.
• Ability to interpret and explain menu, coordinate meal service processes and understand requests.
• Ability to communicate with, understand, empathize with, work with, and be tolerant of residents, families, visitors, peers, supervisors and subordinates.