Dining Services Manager – Full-Time

About the role

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Pyramid Healthcare’s Silver Ridge location in Mills River, NC is seeking an experienced Dining Services Manager to oversee daily food service operations and lead a team dedicated to providing high-quality meals and dining experiences for our clients. The Dining Services Manager is responsible for the day-to-day operation of the dining services department, including meal preparation, staff supervision, scheduling, purchasing, inventory, food safety, and regulatory compliance. This position works closely with facility leadership and the dietitian to ensure meals are prepared and served safely, efficiently, and according to individual client dietary needs. This position requires the ability to stand, walk, bend, reach, and move throughout the facility for extended periods. The Dining Services Manager must be able to lift, push, pull, or carry up to 50 pounds as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The Dining Services Manager works primarily indoors at Silver Ridge in Mills River, NC, within a healthcare setting. The position involves regular interaction with clients, dining services employees, facility leadership, and other members of the care team.

Responsibilities

• Oversee the daily operations of the dining services department, including meal preparation, cooking, portioning, and serving.
• Ensure meals are prepared according to standardized menus, recipes, dietary requirements, and established quality standards.
• Lead, train, coach, schedule, and support dining services staff.
• Participate in recruiting, hiring, onboarding, and performance management of department employees.
• Establish clear expectations and promote accountability, teamwork, and a positive work environment.
• Provide ongoing coaching, feedback, and support to dining services employees.