Dining Services Manager

About the role

TouchPoint, Support Services, provides customer-focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Responsibilities

• Oversee dining services operations of a medium to large volume location.
• Interact with customers and resolve customer complaints in a friendly and service-oriented manner.
• Assist with profit and loss and budgeting as it pertains to this account.
• Work with the Chef and management team in creating menus and providing top quality food.
• Be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities.
• Assist with the rollout of new culinary programs in conjunction with the marketing and culinary team.
• Assist with the preparation of quarterly reports for client presentation.
• Work with marketing and culinary department to increase sales by innovations and food quality.
• Communicate with the culinary department to ensure the food programs reflect the vision of the company.
• Perform other duties as assigned.

Qualifications

• 2 years of food service management experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Communication skills both written and verbal.
• Financial, budgetary, accounting and computational skills.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred.

Pay

$60,000.00 – $65,000.00

Other Forms of Compensation

Pay Grade: 11

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)