Dining Room Supervisor

About the role

This position is accountable for providing supervision and direction for the dining room wait staff in order to assure organized, efficient and pleasant dining for the residents. Additionally, this position is to facilitate the greeting and seating of residents as they enter the dining room for dinner. It is essential that this be done in a consistent fashion and in such a way that is sets a positive tone for the entire meal period.

Responsibilities

• Supervises and schedules all wait staff, wt attendants, the relief dining room supervisor and dishwashers following the master schedule developed by the Dining Services Director.
• Works with the Dining Services Director to hire, evaluate, discipline and terminate dining room staff.
• Directs the orientation and training of dining room staff.
• Sets up work station assignments for wait staff. Assigns duties to staff as needed.
• Maintains awareness of flow service in order to keep all sections evenly seated.
• Recognizes the need to join in on service when necessary.
• Monitors service to assure consistent high quality is maintained.
• Provides input to the director and production unit regarding resident meal service, resident satisfaction, guest meal reservations, and tray service.
• Captures all resident meal requests; records reservations; plans seating arrangements; keeps accurate records of meal counts.
• Enters billing information in the Horizon point of service system.
• Provides menu information to residents and wait staff.

Requirements

• A High School diploma.
• Prior experience working in dining service is preferred.
• Additional education and training in management is desirable.
• Minimum age is 18.
• Genuine desire to understand the needs of and work among a geriatric population.
• Ability to supervise and direct others in close harmony with a variety of age groups especially students and the elderly.
• Excellent organizational and communication skills (written and verbal, English), and the ability to handle a variety of tasks and responsibilities in a professional and prompt manner.

Qualifications

• High School diploma.

Skills

• Supervisory skills.
• Communication skills.
• Organizational skills.

Benefits

• Medical, dental and vision insurance.
• Employer paid group term life and disability.
• Paid Time Off (PTO) & six paid holidays.
• 403(b) with a 3% employer match.
• Fitness center use at most facilities.
• Variety of voluntary benefits: Life, AD&DTuition assistance and scholarships.
• Employee assistance program.
• Legal services, home/auto insurance, discount purchasing program.
• Pet Insurance.

Pay

Pay Range $19.13 - $25.43 per hour. Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $19.13 - $25.43 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

Schedule

For full time employees, we offer a generous benefits package that includes: