Dining Room Server Part-Time
ThriveMore · Winston-Salem, NC · 2 wk ago
On-siteManagementPart-time
About the role
The Dining Room Server is responsible for providing courteous, timely, and efficient meal service to residents and guests in a clean and welcoming dining environment. This position ensures accurate order delivery, maintains dining room readiness, and supports a high-quality hospitality experience. The Dining Room Server collaborates closely with dietary team members to meet resident needs and uphold safety, sanitation, and regulatory standards.
Responsibilities
- Greet residents and guests warmly and provide attentive table service throughout meals.
- Take food and beverage orders accurately, clarify dietary needs or preferences, and communicate orders effectively to kitchen staff.
- Deliver meals promptly and ensure orders are correct, appealing, and consistent with dietary guidelines.
- Clear and reset tables between seatings; maintain clean, organized dining areas.
- Refill beverages, offer additional items, and respond promptly to resident and guest requests.
- Assist with meal setup, stocking service stations, and ensuring dining areas are fully prepared before each service.
- Monitor the dining room for resident safety and comfort, reporting concerns as needed.
- Follow all sanitation, food safety, and infection control practices, including safe dish handling and proper glove use.
- Maintain knowledge of menu items, portion sizes, and dietary restrictions to assist residents effectively.
- Interact with residents, families, and visitors in a professional, respectful, and customer-focused manner.
- Maintain professional and cooperative interactions with residents, families, visitors, and staff.
- Uphold resident rights, confidentiality, and facility standards of care.
- Comply with all company policies, procedures, and applicable laws, including HIPAA and the Code of Conduct, completing required training and reporting concerns promptly.
- This position is designated as essential to the operations of the organization. Team members in this role may be required to report into work (on-site at the community) during emergencies, inclement weather, or other situations when the organization remains operational.
Requirements
- Strong customer service skills with a genuine passion for serving others.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with team members and lead by example.
Qualifications
- High school diploma or equivalent (GED).
- Experience in the food service industry.
Skills
- Strong customer-service and hospitality skills with a focus on resident satisfaction.
- Ability to communicate clearly and professionally with residents, families, and team members.
- Basic knowledge of food service standards and dining room etiquette.
- Ability to work efficiently in a fast-paced environment while maintaining accuracy and attention to detail.
- Ability to learn and follow dietary guidelines and special diet considerations.
- Ability to work cooperatively with culinary and dining staff to ensure smooth service flow.
- Professional demeanor, patience, and sensitivity when assisting older adults.
Schedule
12pm-8pm, NOT A SET Schedule