Dining Room Helper

Essential Functions

• Meet Lawry's standards as an ambassador of the restaurant with guests, including inspiring the "WOW Factor" level of service.
• Comply with all Lawry's employment-related policies and procedures.
• Participate in the timely introduction of guests, description of food and beverage selections, expedient delivery of meal service, verification of meal satisfaction, and assistance with guests' readiness to depart the restaurant.
• Greet and accommodate individual and special needs of guests along with Carver and Dining Room Server in a confident, well-spoken, and succinct manner.
• Pre-bus tables at the end of each course, and bus tables when parties leave.
• Unload dishes, silverware, and glassware in the dishwasher area.
• Reset tables for new parties and set up tables for large and private parties.
• Restock side stations throughout the shift and remove linen bags when full.
• Express and exchange ideas in spoken and written English in an average manner both with co-workers and guests.
• Demonstrate knowledge of Lawry's Restaurants, including family history, locations, service and meal hours, and frequent diner benefits.
• Demonstrate knowledge of the menu items to assist guests in their wine, meal, and dessert selections.
• Demonstrate effective teamwork and cooperation with co-workers, management, vendors, and/or suppliers.
• Demonstrate competency in POS and TMX computer systems, and basic math calculations.
• Attend all mandatory co-worker meetings, training, informational, and education sessions.

Position Qualifications

• Show confidence, energy, and enthusiasm with a professional, clean appearance, and a friendly, helpful, approachable demeanor.
• Legal age to serve alcoholic beverages.
• Satisfactory physical and mental health to perform the requirements of the job, and to work with the public in compliance with applicable food service health and safety regulations.
• Able to perform the essential functions of the assigned position with or without reasonable accommodation, and within company policy.
• Able to stand and walk for up to eight (8) hours during a shift (with limited breaks); carry up to 100 lbs. without assistance; exert up to 150 lbs. of force without straining; and sustain repetitive motions of legs, feet, waist, back, shoulders, arms, wrists, hands, and fingers.
• Available and willing to work all scheduled shifts within the priority scheduling and seniority systems as established at each location, including working weekends and holidays.
• Able to multi-task, lead, and communicate with others, able to express and exchange ideas in spoken and written English in an average manner.
• Must have reliable transportation.

Licenses/Certifications

• Current Local/State Food Handler’s Training Certifications.
• Current Local/State Alcohol Beverage Service Training Certifications.

Computer Skills

• Basic familiarity with computers, POS systems, calculators, and touch screens.

Education

• High school diploma or GED preferred.
• Some college or culinary education beneficial.