Dining Room Attendant

About the role

As a Dining Room Attendant at Embassy Suites Asheville Downtown, you will be the backbone of our dining floor—responsible for keeping our dining areas sparkling clean, beautifully organized, and fully stocked. Your efforts will provide vital support to our service team and ensure our guests enjoy a seamless, pleasant dining experience from the moment they are seated.

Responsibilities

• Set up tables for service, including linens, silverware, and glassware.
• Assist servers with delivering food and beverages, ensuring prompt service.
• Clear and clean tables, resetting them for the next guests.
• Maintain cleanliness and organization of the dining room, including removing used dishes and trash.
• Replenish dining room supplies such as napkins, condiments, and utensils.
• Monitor dining area for maintenance or cleaning needs and address them promptly.
• Provide excellent customer service, assisting guests with requests or questions.
• Assist with organizing the dining room for special events or larger parties.
• Follow hotel safety and sanitation standards.

Requirements

• A high school diploma or equivalent.
• Previous experience in a dining or hospitality setting is preferred.
• Excellent attention to detail and organizational skills.
• Ability to work effectively as part of a team.
• Strong customer service skills with a positive, approachable demeanor.
• Flexibility to work various shifts, including weekends and holidays, as needed.
• Ability to remain calm and professional in fast-paced environments.

Benefits

• Immediate medical and dental benefits starting on your very first day for full-time team members.
• Paid time off (PTO) for all team members.
• Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).
• Heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group.

About Us

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location: Embassy Suites Asheville Downtown, 192 Haywood St., Asheville, NC 28801