DINING ON CALL SUPERVISOR (FULL TIME)

Address: Sacred Heart Emerald Coast - 7800 US Highway 98 West, Miramar Beach, FL 32550

About the role

Responsible for coordinating patient meal service; e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs for Dining on Call Program. Ensures employees are adequately trained and units are properly staffed to provide service.

Responsibilities

• Oversees Nutrition Operators, Workstation and Wait Staff Associates.
• Ensures systems and processes meet the strategic and operational objectives of the Dining on Call service.
• Assists in the selection, orientation, and training of Dining on Call staff.
• Works with Nutrition Operators to provide menu alternatives based on prescribed diets, food allergies or sensitivities, cultural, ethnic, and religious preferences.
• Evaluates patient meal selection, tray completion, delivery, and retrieval process daily.
• Responds to patient needs promptly, resolving concerns or escalating to a supervisor as needed.
• Ensures compliance with dietary restrictions on special or modified diets.
• Oversees development and implementation of action plans for the Dining on Call service.
• Coordinates and oversees daily and weekly activities/tasks for Dining on Call staff.
• Develops and posts employee schedules according to department policy.
• Updates and communicates job flow changes for Dining on Call positions.
• Interacts with nursing staff to ensure accurate diet prescriptions and patient food needs are met.
• Communicates patient-related problems or concerns to appropriate personnel in a timely manner.
• Submits all required documentation, reports, and logs in a timely, professional, and complete manner.
• Visits patients on assigned units to ensure every patient is visited by a management or professional team member at least once during their hospital stay.
• Complies with regulatory agency standards, including federal, state, and JCAHO.
• Follows health and sanitation regulations and department procedures.
• Adheres to HACCP guidelines for receiving, assembling, and distributing food supplies to ensure quality and safety.
• Performs other duties as assigned.

Requirements

• Prior healthcare experience and supervisory experience preferred.
• Open availability required.

Benefits

Both full-time and part-time positions offer the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer:

• Medical, Dental, and Vision Insurance
• Life Insurance/AD&D
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Pay

Pay Range: $19.00 per hour to $21.00 per hour.

Schedule

Full-time schedule; days and hours may vary. More details provided upon interview.