Jobs · Management · Massachusetts

Dining Hall Supervisor

Amherst College · Amherst, MA · 1 wk ago
Management$25.85–$28/hrFull-time

Summary Of Duties And Responsibilities

  • Serve as manager on duty, ensuring all standards are followed
  • Provide excellent customer service, portioning food, and managing food control
  • Follow sanitation protocols and manage stock levels for china and equipment
  • Coordinate repair calls, handle maintenance issues, and manage stock levels for all china and equipment needs
  • Directly manage meal periods during service and assist as needed
  • Handle scheduling and payroll, and share hiring staff duties with the Manager
  • Handle employee relations situations, solve operational problems, and report issues directly to the Manager

Qualifications

  • High School diploma or equivalent
  • 5 - 7 Years of experience in operational management with staff management experience
  • Allergen Awareness Certified, or able to achieve within six months of employment
  • CURRENT SERV Safe Manager Certification, or able to achieve within six months of employment
  • Soft skills and conflict resolution experience
  • Demonstrated leadership skills, including experience handling emergencies, employee relations issues, and leading a team
  • Strong verbal and written communication, interpersonal, customer service, organizational, and time management skills
  • Able to take initiative, work independently and collaboratively
  • Successful completion of pre-employment physical and lift test
  • Successful completion of required background and reference checks

Preferred Experience

  • In Higher Education or institutional Food Service
  • Culinary experience or certifications
  • Experience with Jamix, Nutrislice, and/or other food service software
  • Computer experience with Google Suite or Microsoft Office
  • Valid driver's license and credentialing for use of campus vehicles

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