Dining Assistant- Food and Nutrition AOMC - Per Diem - Rotation

About the Role

Responsible for delivering patient trays on the units and providing good customer service to patients. May assist patients with computerized menu selection. General kitchen duties such as dishroom, cafeteria, catering, and tray line may be required. Supplies patient care areas with appropriate nourishment. Monitors, maintains, and records food temperatures per policy and regulatory agencies following HACCP guidelines for food safety on patient unit pantries. Reports to supervisor.

Responsibilities

• Gather all tray delivery information to be prepared for tray delivery.
• Take patient meal orders using tablets.
• Communicate with the nursing unit regarding patient diets and special needs.
• Assist patients with any concerns about the tray or meal service.
• Place food on patient trays according to patient‑selected menus; arrange trays in proper location and sequence in the cart and set menu minder as needed.
• Prepare minor items for tray service.
• Requisition food and supplies as needed.
• Deliver trays to patients, double‑checking patient names against tray tickets.
• Clean counters, steam tables, cold tables, dining‑room tables and chairs, ovens, ranges, hoods, and sinks.
• Transport soiled dishes for the Doctor’s Dining Room to the conveyor.
• Follow the tray delivery script to ensure a high level of customer service.
• Assemble patient trays, load carts, and deliver carts to units.
• Provide appropriate floor‑stock items to pantries on assigned nursing units by following PAR levels and stocking schedules.
• Maintain diet knowledge, computer competency, and a high level of customer‑service skills.
• Maintain a clean and orderly work area.
• Assist in receiving and storing food and supplies.
• Portion food into proper containers for distribution to patients.
• Deliver and return re‑therm carts and soiled tray carts to and from patient areas and special meeting areas.
• Attend all annual mandatory educational programs required by the position.
• Demonstrate attentive, friendly, and caring interaction with patients, addressing both psychological and physical needs and maintaining clear communication to ensure a secure and pleasant experience.

Skills

• Dietary knowledge
• Computer proficiency (tablet order entry)
• High level of customer service
• Ability to maintain a clean, orderly work environment

Requirements

• Education: High school diploma or equivalent.
• Experience: Ability to read and understand food requirements for all dishes.
• CPR: No CPR certification required.
• Physical Demands: Ability to perform physical effort or strain, including lifting, pushing, pulling, reaching, stooping, and standing for long periods.
• Exposure Category: Category III – tasks involve no exposure to blood, body fluids, or tissues; Category I tasks are not a condition of employment.
• Must attend all annual mandatory educational programs.