Digital Workplace Lead, M365
Overview
The Digital Workplace Lead is responsible for managing the overall strategy, governance, and lifecycle of Panasonic’s digital workplace platforms, including Microsoft 365 services. This role ensures secure, scalable, and user-centric collaboration capabilities that enhance employee productivity and digital experience. The Digital Workplace Lead partners with business units, IT, and security teams to deliver integrated communication, content, and collaboration services aligned with enterprise architecture and operational standards.
Responsibilities
Define and lead the strategic roadmap for Microsoft 365 and other digital workplace tools, including Teams, SharePoint, OneDrive, and Entra ID.
Govern the lifecycle of workplace collaboration services and ensure policy compliance, operational readiness, and user adoption.
Collaborate with cybersecurity and compliance teams to implement security controls such as DLP, conditional access, encryption, and data governance.
Lead platform upgrades, capability rollouts, and service enhancements to support evolving business needs.
Support integration and interoperability across M365 workloads and other business productivity solutions.
Drive adoption of digital tools through user enablement programs, training campaigns, and support frameworks.
Oversee service metrics, usage analytics, and performance dashboards to inform decision-making and platform optimization.
Ensure alignment with enterprise architecture principles and IT governance processes.
Engage with business stakeholders to assess collaboration needs and ensure platform scalability and responsiveness.
Assist Business Relationship Managers (BRMs) with requirements gathering, analysis, design, and development of new or enhanced services, ensuring seamless transition to operations teams.
Must-haves
7+ years of experience managing Microsoft 365 services or digital workplace platforms in enterprise environments.
Expertise in Microsoft Teams, SharePoint Online, OneDrive, and Entra ID administration.
Strong understanding of workplace governance, security, and compliance standards.
Experience with platform integration, automation tools, and collaboration workflows.
Ability to lead cross-functional initiatives and collaborate across technical and business teams.
Excellent stakeholder engagement, communication, and strategic planning skills.
Proficiency with usage analytics, user experience metrics, and platform reporting tools.
Bachelor’s degree in Information Technology, Business Technology, or a related field.
Master’s degree is a plus.
Preferred certifications include Microsoft 365 Certified: Administrator Expert, Modern Desktop Administrator Associate, or related collaboration platform certifications.
Benefits & Perks
Great Medical/Dental Benefits
Company-Matched 401K Retirement Savings
Annual Bonus Program
Education Assistance
Rolled-Up Office Environment
Relaxed Dress Code
Limited Commute
Leadership & Mentorship Programs
High5 Reward Recognition Program
Onsite Happy Hours
and many more benefits & perks found within the ‘Our Culture’ section...
Who We Are
We're All About You! At Panasonic, our technology and engineering expertise delivers innovation across diverse industries. It's all about the consumer experience and making sure that we find ways to enhance that experience, either through audio enhancements or through safety enhancements inside the vehicle. Panasonic Automotive Systems Company of America (PASA) is an industry-leading global supplier to Automotive Original Equipment Manufacturers (OEM’s) for infotainment systems and advanced connected car solutions. Our clients include Ford, GM, Chrysler, Daimler, Fiat, Tesla, Honda, Toyota. We Take Opportunity Seriously