Digital Strategy Analyst

About Quanta:Quanta Credit Services is a startup focused on providing digital-first collections solutions for lenders, banks, and fintechs. We work with our clients to build email and text collections campaigns that create better experiences for collections customers and better business outcomes for lenders.One of our offerings focuses on strategically enhancing clients’ existing digital communications. We have a strong team in place and are looking to expand our strategic capabilities by bringing on someone who can help develop new client strategies, evaluate their performance, and lead teams to deliver results. Over the last 12 months, Quanta has accelerated its growth, and the future looks bright. The Role:We are looking for a detail-oriented, curious analyst to support our strategy and analytics team.As a strategic partner for our clients, it’s extremely important that we understand how our campaigns perform for their businesses — they rely on our insights to optimize the strategies we implement on their behalf. You’ll be a core contributor to our highly collaborative team, which requires a strong ability and desire to interact professionally both within a team and with our clients, along with an eagerness to develop and apply strong analytical skills. Financial, banking, or digital marketing experience is a plus, but not essential. What You’ll Do:Develop custom client contact strategy recommendations across a variety of primarily digital channels based on insights from client data, external data, and best practicesLead client historical analysis to identify performance-driven customer segmentsPartner with our marketing team to ensure development of creatives in alignment with the client strategyAnalyze client strategy and campaign performance to identify insights and trends, developing hypotheses about how to improve performanceDevelop and prioritize analytical testing agenda within and across clients (for example, multivariate creative, subject line, and segmentation tests), identifying where and how analytical learnings could be leveraged across projectsBuild and manage automated, client-facing dashboards to help clients understand the performance of individual campaigns by channel and their impact on bottom-line financial metricsEvaluate the economic benefit to both our clients and our company from the strategies we create and deploy What We’re Looking For:Background in business, statistics, data science, engineering, or another relevant analytical or quantitative field, with interest in marketing analytics; professional analytics and/or financial services experience is a plusExperience using SQL (or a similar database language, with a desire to learn SQL) to access, review, and manipulate data for analysisExperience using data visualization tools such as Tableau, Google Data Studio, or other similar productsFamiliarity with standard office tools (Excel, PowerPoint, Word), including but not limited to the Google suite of collaboration tools (Docs, Sheets, Drive, etc.) Beyond that background, you’ll also need to be someone who:Respects and can engage and interact with a diverse variety of clients and partner team membersIs a curious self-starter with strong attention to detail, time management, and process management skillsDemonstrates flexibility in the face of change and independent problem-solvingHas a passion for learning and growth, both individually and for the companyHas an appetite for interacting with clients and being customer-facing Nice to Have:Experience with data science, financial services, collections/recoveries, or Python (or similar) Salary range:$90,000 - $120,000 per year