Jobs · Marketing · Ohio

Digital & Social Intelligence Senior Analyst

Nestlé · Solon, OH · 4 wk ago
Marketing$100k–$120k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting and extract sections. Let's identify content: - Intro paragraph about Nestlé, mission, inclusive workplace, etc. That could be "About the role" or maybe "About the role" is appropriate. The posting starts with "Foods you love...". That's generic company description. Could be "About the role". We'll put that in

. - Then: "This position is not eligible for Visa Sponsorship." That's metadata; we can fold into short

maybe after intro. - Then: "Reporting into the Digital & Social Intelligence Manager within the Commercial Excellence organization, the Digital & Social Intelligence Senior Analyst will be a crucial addition..." This is role description. Could be part of About the role. - Then many paragraphs describing responsibilities, stakeholder collaboration, etc. Those are responsibilities. - Then "PRIMARY RESPONSIBILITIES:" with bullet-like sentences. We'll turn those into

  • . - Then "Stakeholder Training & Guidance." etc. Those are also responsibilities. - Then "Stakeholder Request Management." etc. - Then "Tool Output Scanning & Insights Identification." - Then "Tool Maintenance & Governance." - Then "Vendor Collaboration." - Then "REQUIREMENTS AND MINIMUM EDUCATION LEVEL:" with bullet points. - Then "DESIRED EXPERIENCE:" with bullet points. - Then "ADDITIONAL PREFERRED EXPERIENCE:" with bullet points. - Then "Salary: $100,000.00 to $120,000.00 per year Bonus Eligibility: Yes" plus description about pay range, incentives, benefits. That's Pay and Benefits. - Then benefits description: "Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits." That's Benefits. - Then EEO etc boilerplate to remove. - Then "Prior to the next step..." accommodation info - maybe we can keep as part of Benefits? It's about accommodations; but it's still boilerplate? It's not EEO but still maybe we can keep as part of Benefits? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The accommodation request is not exactly EEO but could be considered legal? It's about accommodations for disability; might be considered EEO. Safer to remove. - Also "This position is not eligible for Visa Sponsorship." repeated; we can keep once. - "Review our applicant privacy notice before applying" is application instruction; remove. - "Job Requisition: 420864 #Salaried" remove. Thus sections: About the role: include introductory paragraphs up to maybe before PRIMARY RESPONSIBILITIES. Responsibilities: include PRIMARY RESPONSIBILITIES and subpoints. Requirements: include REQUIREMENTS AND MINIMUM EDUCATION LEVEL. Qualifications: maybe combine DESIRED EXPERIENCE and ADDITIONAL PREFERRED EXPERIENCE as Qualifications or Skills. The instruction says we can have Qualifications, Skills sections. We need to decide. We have DESIRED EXPERIENCE (list of desired experience) and ADDITIONAL PREFERRED EXPERIENCE (more). Could treat as Qualifications. Skills: maybe we can extract skills from those lists: strong communication, interpersonal skills, ability to execute multiple projects, etc. But we can also put them under Skills. Simplify: Use sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Schedule not present. We must not create empty sections. Now we need to preserve all substantive info; not invent or summarize away detail. So we need to keep the bullet points as
  • items, preserving the text. We must not repeat job title. We must not include filler like "commensurate with experience". Not present. Now craft HTML. We'll start with

    About the role

    then

    ... combine intro paragraphs. Let's extract intro paragraphs: "Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive." Then: "This position is not eligible for Visa Sponsorship." Then: "Reporting into the Digital & Social Intelligence Manager within the Commercial Excellence organization, the Digital & Social Intelligence Senior Analyst will be a crucial addition to a team whose mission is to implement an adaptive, industry-leading Social Intelligence capability into Nestle USA that is considered a trusted source of actionable, real-time insight into consumer perception & culture. The Social Intelligence capability has been built to support stakeholders across Brand Marketing, Consumer & Marketplace Insights, Social Strategy & Community, Foresight, Innovation, Category Strategy, Corporate Communication and other teams; ultimately, our goal is to fully embed the capability throughout Nestle USA and empower stakeholders across every department to act upon real-time social media insights. Additionally, the Senior Analyst will be a crucial member of the emerging cross-functional capability of AI Readiness by supporting LLM Listening & Visibility analysis, including tool implementation & governance, stakeholder support and incorporation into Social Intelligence analysis deliverables. After supporting the final stages of the Social Intelligence capability’s implementation across Nestle USA, and the incorporation of LLM Listening into our processes, the Digital & Social Intelligence Senior Analyst’s role will focus on robust stakeholder relationship building with teams across the organization, working hand-in-hand with stakeholders to provide consistent, timely & actionable insights for our brands, while forging a continuous stakeholder feedback loop on our offerings. The insights the Analyst will deliver will originate from both cadenced and ad-hoc research requests, while the feedback the Senior Analyst gathers will inform how we optimize & evolve the Digital & Social Intelligence capability over time using ever-evolving AI-driven technology. The Senior Analyst will be expected to balance supporting stakeholders by fulfilling research requests using our best-in-class technology stack, while also training the stakeholders to be able to leverage the technology to find insights on their own. This balance will allow the Senior Analyst, along with the rest of the Digital & Social Intelligence team, to focus our efforts on the most important in-depth analysis the organization needs, while empowering our stakeholders to conduct their own light monitoring of day-to-day digital & social insights questions. The role will work in collaboration with other stakeholders within the Center of Demand Generation, including but not limited to Foresight, Consumer Insights, Digital Analytics, Marketing Analytics, Digital Shelf & eCommerce, Shopper Insights and Innovation, to provide capabilities and services that consistently identify, generate & distribute actionable & timely insights to Nestle USA’s 25+ Brand Marketing teams. The Senior Analyst will be expected to work with our stakeholder teams to understand Nestle USA’s business objectives and brand strategies across a wide variety of product categories such as coffee, coffee creamer, chocolate & desserts, frozen meals, pizza, snacking, baking ingredients, noodles and sauces. Day-to-day activities vary given the nature of our business, but the Senior Analyst can expect to balance answering business questions through in-depth analysis using multiple technologies, collaborating with stakeholders in key meetings, developing and executing self-service training programs, identifying & helping implement new technology features, working with vendors and attending leadership presentations. On top of the various product categories we support and the multiple technologies we use, the world of social media and AI-driven technology changes rapidly. Therefore, a balance of technical skill, strategic thinking, proactivity, flexibility and a solution-seeking attitude is crucial for success in this role." That's a lot; we can keep as part of About the role. Now Responsibilities: start with "PRIMARY RESPONSIBILITIES:" then list: - Social Listening, LLM Listening & Related Social Media Research, including Presentation to Stakeholders. Leverage Nestle USA’s Digital & Social Intelligence technology stack to conduct in-depth research about our brands, competitors, product categories and relevant cultural trends, using the insights to deliver a persuasive & visual story to stakeholders that drives action within their key initiatives. This includes navigating technology that handles every facet of Digital & Social Intelligence, such as social listening, ratings & reviews listening, LLM Listening / GEO / AEO, emerging trend identification, social audience persona building, influencer evaluation and owned content performance benchmarking. Where applicable, this also includes combining findings with other data sources outside of Social Intelligence, often via collaboration with our broader Digital Analytics, Marketing Analytics and Consumer Insights teams, to provide comprehensive analysis to the stakeholder. - Stakeholder Training & Guidance. Assist in the development and execution of training programs, including building training material, leading office hours and sitting one-on-one with stakeholders to guide them through use cases for social listening & social intelligence that build confidence in their ability to navigate the technology to find insights. - Stakeholder Request Management. Assist the Digital & Social Intelligence Manager in managing an analysis request queue, which assigns priority to each ad-hoc social research request based on impact to the business, level of effort and urgency. This includes keeping track of stakeholder check-in cadences to ensure the Digital & Social Intelligence team is consistently engaging each key stakeholder group. - Tool Output Scanning & Insights Identification. Review the automated reporting outputs from the various tools, including weekly/bi-weekly/monthly AI-driven reports and real-time email alerts, to ensure continuous improvement in the quality of the automated outputs while also mining for actionable insights that need to be flagged to our stakeholders for further discussion & potential action. - Tool Maintenance & Governance. Assist in the day-to-day management of the tools, from user access to dashboard/report quality, flagging issues or needs to the Digital & Social Intelligence Manager while collaborating with 3rd party and shared service support teams. - Vendor Collaboration. Partnering with analysts from 3rd parties and shared service teams on key research projects and key feature advancements, as well as brainstorming and providing feedback to tool providers on ideal features and functionality that maximize actionability. We'll put each as

  • . Now Requirements: "REQUIREMENTS AND MINIMUM EDUCATION LEVEL:" then bullet points: - Bachelor's degree in marketing, market research, analytics, communications, business, economics, or related field - 3-5 years of experience in social listening and additional social research, including in-tool navigational experience and strategic storytelling of analysis results. - 3-5 years in a strategic role working with data analytics, with a focus on developing strong dashboards and/or other automatically refreshable visualizations that empower stakeholders to quickly identify key takeaways from data We'll put as
    • . Now Qualifications: we could combine DESIRED EXPERIENCE and ADDITIONAL PREFERRED EXPERIENCE. DESIRED EXPERIENCE bullet points: - Experience using Talkwalker, Nichefire, Yogi, Audiense, Creator IQ, Sprinklr or similar tools throughout every part of the process: query building, dashboard visualization, automated report building and ultimately in-depth analysis of key takeaways - Familiarity with the emerging LLM Listening & Visibility / GEO / AEO analysis space, including tools such as Profound - Strong

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