Digital Service Technician

Responsibilities

• Provide onsite customer service, field repair, and maintenance of digital office equipment at our customers' facilities
• Install, troubleshoot, maintain, and provide preventative maintenance of Digital Imaging devices within a territory
• Maintain a positive, professional behavior and project a positive and supportive image of self and Impact Networking
• Routinely route service calls in a manner to reach response time goals within territory

Qualifications & Experience

• A high school diploma or equivalent required
• Previous experience servicing Konica, Kyocera, Ricoh and/or HP Digital Office equipment preferred
• Strong communication and customer service skills
• Performance driven, success-oriented individuals
• Ability to work on your own and as part of a team
• Ability to do light lifting of at least 50 pounds
• Requires a valid state driver's license

What Drives Impact

We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.

Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:

• Innovation: We embrace change because innovation lives outside the comfort zone.
• Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
• Honesty: We are fiercely transparent and consistently honest.
• Fun: We fuel work with fun, knowing life's too short for boring.
• Low Ego: We champion ideas over titles, because brilliance knows no rank.
• One Team: We win as a team, we lose as a team, we are one team.

Compensation

The typical base salary for this role is $45,000-$60,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.

Impact may offer applicable incentive compensation plans depending on role and/or department.

Benefits

• 5-year Tiffany & Co. Gift Card
• 10-year Custom Rolex
• 20-year $20,000 Check incentive rewards
• Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
• Development and growth opportunities with on-going training & continued education reimbursement
• 401(K) & retirement plans with complimentary financial advisory services
• Comprehensive health, disability, life, dental, and vision plans

Work Authorization & Immigration Sponsorship

Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in limited circumstances based on business need, cost, workforce planning, and applicable government requirements.

Sure, we take pride in offering these benefits, but we also take pride in being a company that values its employees and their contributions to our mission. If you're ready to join our team and make a difference, we encourage you to apply today!