Digital Sales Representative

Role Summary

The Digital Sales Representative is an office-based sales position reporting to the Digital Sales Supervisor. The primary objective of this role is to accelerate the adoption, volume growth, and long-term user retention of the ONE Quote platform. The role focuses on shifting customers toward a digital self-service booking model, and leading promotional activities to secure brand new ONE customers using this platform.

Additional Responsibilities

• Achieve the assigned weekly container volume booking budget through the ONE Quote platform.
• Collaborate with pricing teams to ensure competitive rate offerings to the ONE Quote market.
• Maintain accuracy on all freight quotes generated and bookings processed to minimize billing discrepancies.
• Collaborate with space management to align online space provisions with demand and growth targets.
• Engage with ONE Communications team for digital promotions and automated mass customer outreach.
• Increase the number of unique customers utilizing the ONE Quote platform quarter-over-quarter.
• Ensure compliance with standard operating procedures (SOPs) for data entry, system troubleshooting, and customer profile maintenance within internal systems.

Core Required Skills And Competencies

• Liaise with sales for intake of new ONE Quote customers who previously worked with ONE via offline contracts.
• Analyze relevant market data to identify new target accounts and prescribe actions to win.
• Anonymously troubleshoot commercial issues escalated by customers in relation to the ONE Quote offering.

Function Specific Skills

• Excellent written and verbal communication.
• Successful persuasion, negotiation, and problem-solving skills with customers and stakeholders both inside and outside of ONE.

Required Minimum Years Experience

1+ years of experience in container shipping or logistics sectors preferred.

Required Minimum Education

Bachelor’s Degree

Pay

Salary commensurate with experience means your pay will be directly proportional to your background, skills, and qualifications.

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium. For more information, please visit www.one-line.com.