Digital S/W Eng Sr Analyst - C12 - JERSEY CITY

This role is for a seasoned professional who applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflows. Integrates subject matter and industry expertise within a defined area, requiring a deep understanding of how areas collectively integrate within the sub-function and contribute to broader business objectives.

Responsibilities

• Accountable for executing and driving mid-size feature application design and development efforts to completion, serving as a development lead on medium-scale projects and supporting larger efforts.
• Act as Subject Matter Expert (SME) for IBM WebSphere Application Server and IBM Business Activity Monitoring environments.
• Troubleshoot application/server issues including deployments, connectivity, JVM tuning, and resource bottlenecks.
• Research root causes of development and performance concerns, and resolve defects.
• Maintain a deep understanding of the technical requirements for the solutions being built.
• Maintain and improve operational runbooks, SOPs, and knowledge base documentation.
• Ensure adherence to SLAs, incident response timelines, and change management processes.
• Understand maintenance characteristics, runtime properties, and dependencies (e.g., hardware, platform, OS, performance, load, upstream/downstream systems).
• Demonstrate an advanced understanding of supported main system flows and how they integrate to achieve business objectives.
• Assist in developing standards for coding, testing, debugging, and implementation to ensure alignment with the overall architecture blueprint.
• Participate in design discussions as a Development Lead, driving key design decisions based on application code details and technology experience.
• Turn complex application designs into well-written applications with limited guidance.
• Partner with industry vendors to support Digital architecture, implementation plans, and roadmaps, identifying opportunities to increase development velocity and learning.
• Participate in the full development lifecycle, including test plan execution and software quality needs, while identifying dependencies between agile and waterfall delivery.
• Influence strategic functional decisions through advice, counsel, and services, requiring strong communication and diplomacy skills.
• Communicate progress, anticipate bottlenecks, provide escalation management, and mitigate issues/risks at multiple levels.
• Resolve discordant views through constructive dialogue and optimize processes across teams.
• Regularly review metrics and seek new mechanisms for visibility to align programs with organizational objectives.
• Continuously assess development processes, test plans, and operations to improve concurrent project delivery.
• Streamline or eliminate redundant processes in architecture, build, delivery, production operations, or business areas.
• Share knowledge through forums (e.g., brown bags, engineering forums) and pursue industry certifications.
• Assess risk in business decisions, ensuring compliance with laws, policies, and ethical standards while safeguarding Citi’s reputation and assets.

Requirements

• 5-8 years in a product development or product management environment.
• Strong analytical and quantitative skills; data-driven and results-oriented.
• Experience delivering with an agile methodology.
• Experience in affecting large culture change.
• Experience leading infrastructure programs.
• Skilled at working with third-party service providers.
• Excellent written and oral communication skills.
• Bachelor’s degree or equivalent experience.

Pay

$121,200.00 - $181,800.00. In addition to salary, eligible employees may receive discretionary and formulaic incentive and retention awards.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and holidays.

Schedule

Full time.

Primary location: Jersey City, New Jersey, United States.