Digital Products Analyst (TEMP-to-HIRE)

About the role

iCrossing is a marketing and technology partner built for brand growth. We combine agency agility with Hearst's data, insights, audiences, content, and technology capabilities. As a Digital Solutions Analyst, you will join an integrated team to drive client outcomes through Agile Scrum methodology.

Responsibilities

• Define and document digital transformation journeys, aligning with pragmatic technical requirements
• Create detailed functional specifications and related artifacts for digital projects
• Collaborate with digital, integration, and data technologies to design and implement new customer experience strategies
• Work with Agile delivery teams to document, guide, and communicate the overall solution
• Support the technology team by reviewing requirements and specifications, and responding to requests for clarification
• Partner with the QA team by reviewing and providing feedback on test cases, logging defects, and updating requirements documentation
• Identify risks and issues, reporting them to the project lead for awareness and resolution
• Act as the functional owner and primary point of contact for any questions about the functionality

Requirements

• 3+ years' experience in a technical consulting client-facing role or similar
• Excellent communication skills, detail-oriented, and able to interact with various levels of end-users, business leaders, and technical resources
• Experience writing detailed functional and technical specifications based on high-level user stories
• Demonstrated awareness of change management and influence mapping to support digital initiatives
• Experience with Agile methodology and data-driven decision-making
• Experience with digital tools such as web content management, marketing automation, email tooling, or web analytics
• Eager to learn, creative, and entrepreneurial
• Ability to work both independently and as a member of a cross-functional team

Qualifications

• Knowledge of web content management, marketing automation, email tooling, or web analytics
• Experience with Agile methodology and data-driven decision-making
• Strong communication and collaboration skills
• Detail-oriented and able to manage multiple tasks effectively

Skills

• Agile methodology
• Data-driven decision-making
• Communication and collaboration skills
• Detail-oriented
• Technical consulting experience

Benefits

• Work with the best professionals in media, advertising, tech, fashion, lifestyle, and publishing
• Access to innovative training programs and industry events
• Hybrid work schedule for work-life harmony
• Employee resource groups and a welcoming workplace culture
• Comprehensive benefits package including medical, dental, and vision insurance
• Competitive financial perks and a 401(k) plan with a generous company match
• Employee assistance program and other company benefits