Digital Product Delivery Manager

Profile Summary

The Lead Digital Product Delivery Manager defines product strategy at the channel level and sets the standard for product delivery excellence across the organization. This role operates as a senior individual contributor and strategic partner to executive leadership.

Channel Strategy Leadership

• Define 18–24 month product vision and roadmap
• Establish AI experience strategy and competitive positioning
• Present and align strategy with executive leadership

Delivery Excellence

• Set standards for product specifications and delivery practices
• Ensure accountability for outcomes, not just milestones

Architecture Influence

• Partner with engineering leadership on build vs. buy decisions
• AI system design implications
• Architecture trade-offs impacting product outcomes

Executive Partnership

• Act as a strategic partner to VP Digital Product
• Contribute to business cases, investment decisions, and roadmap prioritization

Job Family Leadership

• Mentor and develop product delivery talent across all levels
• Define career progression and capability expectations

Knowledge & Experience

• 8+ years of product or technical product experience
• Proven leadership at a product area or channel level
• Deep expertise in retirement and wealth management
• Extensive experience defining AI product strategy
• Strong technical credibility with engineering leadership
• Experience influencing VP-level strategy as an IC

Compensation

Annual base salary range: $114,480 - $170,070 USD. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
• Paid volunteer time — 40 hours per calendar year

Critical Skills

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage