Digital & Print Graphic Design

About the role

You will champion our credit union’s brand, telling the success stories of our members and spreading the word about the benefits of banking where you’re the owner, where people help people, and where community comes first. You will work closely with various team members to deliver effective, aesthetic, on-brand, and on-strategy digital- and print-ready creative that aligns with our credit union strategies and connects with both internal and external audiences.

Responsibilities

• Partner with the VP Brand & Creative Services to create compelling, consistent, and appropriate designs that meet objectives for credit union projects, campaigns, and events, including:
  • Digital-based media
  • Page design and graphic content for web pages and emails
  • Static and rich banner ads, including banner sizing and versioning
  • Social media and video graphics
  • Reports and presentations
  • Printed materials (letters, postcards, and other direct mail pieces)
  • In-branch promotional materials and sales support collateral
  • Special event signage and materials
• Preserve consistency of the credit union brand and creative direction across touch points, ensuring design aesthetics align with usability, accessibility, and web standards.
• Edit, organize, and maintain creative assets as needed.
• Maintain a basic understanding of the products and services provided by the credit union, as well as emerging creative trends, best practices, and processes.
• Analyze and evaluate digital/print campaign performance with the assistance of other team members, leveraging research, feedback, and analytics to adjust content as necessary to achieve desired results.
• Perform other duties as assigned.

Requirements

• Minimum 3 years of successful design experience, preferably at an agency or in-house team for a B2C service-driven business. Experience with financial services is a plus.
• Associate’s or Bachelor’s degree in digital design, graphic arts, visual communications, or a related field is preferred.
• Diverse portfolio of design work consistently showcasing solutions through effective design.
• Experience with HTML, CSS coding, and web development needed to use a CMS to create and maintain web pages is required.
• Google Ads Certification is a plus.
• Proficiency in Adobe Creative Suite, specifically InDesign, Illustrator, and Photoshop.
• Comfort working with Microsoft Office products (Outlook, Word, Excel, and PowerPoint) and SendGrid email marketing platform or similar platforms.

Skills

• Strong attention to detail and time management.
• Pride in craft and accountability for actions.
• Willingness to listen to constructive feedback and positively apply it.
• Flexibility to collaborate with others as well as work independently.
• Ability to work on multiple projects with various deadlines simultaneously, performing at an accelerated yet focused pace.
• Written and interpersonal communication skills for an office environment.
• Additional valued skills include photography, videography, video ad production, animation, and copywriting.