Digital Philanthropy Senior Director

Benefits Highlights

• Medical: Multiple plan options
• Dental: Delta Dental or reimbursement account for flexible coverage
• Vision: Affordable plan with national network
• Pre-Tax Savings: HSA and FSAs for eligible expenses
• Retirement: Competitive retirement package to secure your future

Responsibilities

• Provides strategic leadership to define how digital supports top-of-pyramid fundraising engagement
• Translates fundraising strategies for high-value benefactors into a clear experience model, including key moments, engagement pathways, and interaction expectations across the benefactor lifecycle
• Owns strategy for high-value benefactor engagement and leads cross-channel orchestration across web and content platforms, journey and lifecycle engagement capabilities, and personalized outreach channels
• Establishes and applies digital experience principles (e.g., trust, clarity, relevance, accessibility, and privacy-minded personalization), along with scalable personalization approaches, journey frameworks, and shared standards that enable consistent execution across platforms and teams
• Ensures alignment across the digital ecosystem by partnering with fundraising, analytics, data/CRM, brand, content, and operations to define governance, prioritize initiatives, and reduce fragmentation
• Leverages data, analytics, and emerging technologies, including AI-enabled tools, to inform decision-making and optimize engagement strategies
• Applies systems thinking to integrate efforts across a complex, multi-stakeholder environment
• Leads through influence, building alignment and consensus across a matrixed organization
• Defines the experience model and guardrails that guide execution; not responsible for building net-new product features
• Communicates with clarity and credibility to stakeholders and senior leaders while fostering collaboration, accountability, and a shared sense of purpose
• Operates as an individual contributor and strategic integrator across Development and the broader digital ecosystem
• Works closely with fundraising professionals, analytics, data/CRM, marketing, brand, content, and operations teams, as well as physician leaders, administrators, and external partners
• Serves as a key connector across functions to align priorities, establish governance, and enable a cohesive, benefactor-centered digital experience for high-value audiences

Qualifications

• Bachelor's degree in a related field, which may include liberal arts, business, communications, marketing, health care, or similar field
• 7 years professional experience in philanthropy, marketing, or communications
• Proven ability to develop and execute digital strategies aligned to business and fundraising objectives
• Strong leadership, critical thinking, and problem-solving skills
• Excellent communication and stakeholder influence skills in collaborative, cross-functional environments
• Demonstrated servant leadership mindset with experience guiding cross-functional work
• Experience with enterprise digital platforms and cross-channel engagement
• Experience using data and analytics to drive decision-making and optimization
• Ability to manage multiple priorities in a fast-paced environment
• High professionalism, sound judgment, and confidentiality
• Ability to work independently and collaboratively with positive influence
• Occasional travel required
• Flexibility to work evenings and weekends as necessary

Pay

$116,000 - $168,200 / year

Schedule

• Full Time
• 80 hours per pay period
• Monday - Friday, normal business hours
• Evenings and weekends based on business need
• Weekend schedule: As needed