Digital Operations Leader

Job Location: Shippensburg, PA (onsite 5 days per week)

About the Role

Information Technology at Procter & Gamble is where business, innovation, and technology integrate to build a competitive advantage for P&G. Our mission is to deliver IT that helps P&G win with over 5 billion consumers worldwide. As a Site Digital Technology Leader, you will define and deliver the site digital master plan aligned with compelling business needs. You will lead a multi-functional digital team at the site and partner with GBS service lines to achieve operational targets, compliance, and substantial value creation.

Responsibilities

• Drive all aspects of IT operations within the site, including governance and operational excellence.
• Serve as an active member of the site leadership team and lead regular digital portfolio reviews with key stakeholders.
• Drive digital innovation and lead top critical projects at the site and any regional/global projects in the Operating Unit (OU).
• Anticipate and communicate future needs and innovation opportunities to sector leadership and service lines.
• Manage the IT budget at the site.
• Set and execute IT strategy at the P&G OU, service category, major company IT platform, or infrastructure level.
• Actively develop others in the function, ensuring completion of Leadership Strength Assessment (LSA) and a sustainable career journey.

Requirements

• Proven experience in IT operations or a related role, including incident, change, and problem management.
• Strong knowledge of IT systems, hardware, and software.
• Understanding of IT compliance, governance, and risk management (Integrated Risk Management).
• Ability to successfully deliver small to medium projects with excellent collaboration and discipline.
• Ability to work effectively with multifunctional teams at the site and broader teams to deliver operational excellence.
• Self-starter with a willingness and ability to challenge the status quo, learn continuously, and apply expertise to deliver business value.
• Fluent in English.
• Ability to work onsite 5 days per week in Shippensburg, PA.

Qualifications

• Preferred: Bachelor’s degree in Computer Science, Computer Engineering, or a relevant discipline.
• Understanding of IT infrastructure (Network, Voice, PC, Servers, etc.) and experience managing IT operations in a live environment.
• Experience leading and managing projects.
• Understanding of cybersecurity and business continuity.
• Certifications such as CISA, ITIL Foundation, CCNA, or PMP.
• Programming knowledge and experience (e.g., Python, SQL, C/C++, C#).

Pay

Starting salary range: $85,000.00 - $122,200.00 per year. Compensation varies based on factors including office location, role, degree/credentials, relevant skills, and experience.

Schedule

Full time.