Digital Interface Lead

About the role

Reporting to the Digital Automation Manager, the Digital Interface Lead is a key leader responsible for designing and optimizing user experiences with the PLC systems on site. This role involves managing program integration and collaborating with third-party vendors as necessary to support Operations. The Digital Interface Lead plays a pivotal role in aligning digital interfaces with business objectives, ensuring seamless integration, and fostering continuous improvement in digital interactions.

Responsibilities

• Influences the design and implementation of the SCADA aspects of PCT’s industrial automation systems deployed; identifies opportunities & implements innovative automation solutions.
• Establishes, communicates, and implements industrial automation system related policies, practices, and standards.
• Communicates and works effectively with employees across the organization to identify opportunities for continuous improvement.
• Develop and execute a comprehensive digital interface strategy that aligns with organizational goals.
• Collaborate with stakeholders to understand business requirements and translate them into effective digital solutions.
• Manage program integration efforts to ensure cohesive digital experiences across various organizational programs.
• Collaborate closely with cross-functional teams to integrate digital interfaces seamlessly.
• Oversee relationships with third-party vendors involved in digital interface initiatives.
• Encourage vendors’ selections to meet or exceed PCT design strategies and standards.
• Collaborate with vendors to ensure the successful integration of their solutions and adherence to quality standards.
• Establish and enforce quality assurance processes to ensure the reliability and performance of digital interfaces.
• Conduct regular audits and assessments of digital interfaces to identify areas for improvement and update standards as necessary.
• Develop training programs to enhance user understanding of digital interfaces.
• Provide support and troubleshooting assistance to users encountering issues with digital interfaces.
• Work closely with IT, operations, logistics, and other relevant departments to ensure the seamless integration of digital interfaces across systems and platforms.
• Generate regular reports on key performance indicators (KPIs) and provide insights for continuous improvement.
• Additional duties as assigned by the Digital Automation Manager.

Requirements

• Bachelor’s degree in Engineering and 5 years of industrial automation experience or minimum of 10 years of industrial automation experience without a degree.
• Experience with developing and deployment of automation