Digital Instruction Accessibility Specialist
Touro University · New York, NY · 6 days ago
Management$80k/yrFull-time
Responsibilities
- Serve as the primary product owner and administrator for the YuJa Panorama Digital Accessibility platform.
- Manage and continuously optimize Panorama settings, including document scanning, alternative formats, LMS integrations, and automated remediation workflows.
- Monitor Panorama's Accessibility Reports, Institutional Dashboard, and Course-Level Insights to identify risk areas, track progress, and prioritize intervention.
- Develop processes for high-volume remediation of documents flagged in Panorama, collaborating with instructors, instructional technologists and designers, and IT teams.
- Work with the vendor's support to resolve issues, implement new features, evaluate roadmap updates, and improve campus adoption.
- Implement and maintain a campus-wide digital accessibility framework aligned with ADA, Section 504/508, and WCAG 21+ AA standards.
- Partner with faculty and academic departments to ensure course content is accessible before and during each term, leveraging Panorama as the primary assessment tool.
- Guide course design teams on best practices for accessible documents, images, multimedia, and complex instructional materials.
- Conduct manual and automated accessibility testing using Panorama.
- Validate Panorama's automated findings and perform manual checks for content types requiring human evaluation (complex tables, multimedia, etc).
- Cookordinate and track remediation efforts across departments, ensuring timely improvements and documenting resolution.
- Develop and deliver training programs on: Using YuJa Panorama effectively, Producing accessible course content, Interpreting Panorama scores and remediation guidance.
- Create user guides, knowledge base articles, and quick start materials tailored for faculty, students, and administrative units.
- Provide individual and group consultations to support accessibility awareness and Panorama adoption.
- Support content creators (faculty, staff, student employees) in addressing Panorama-identified issues through targeted remediation strategies.
- Produce institution level accessibility reports for leadership using Panorama's analytics dashboards.
- Track improvement trends, identify recurring accessibility challenges, and recommend policy or workflow changes.
- Support audits, accreditation reviews, and legal compliance initiatives by supplying documented evidence of accessibility assessments and remediation activities.
Qualifications
- Bachelor's degree in Instructional Technology or Inst Desg For E-Learng Rem Edu required.
- Background in instructional technology or design, accessibility, or digital learning support.
- Experience working in a higher education setting.
- Certification in instructional technology or design, accessibility, or digital learning support.
- Strong knowledge of WCAG, ADA, Section 504/508, universal design, and accessible digital pedagogy.
- Demonstrated experience with accessibility checking tools, including YuJa Panorama or similar platforms.
- Familiarity with LMS ecosystems (e.g., Blackboard, Canvas) and associated instructional technology.
- Excellent communication, collaboration, facilitation, and training skills.
- Ability to quickly adapt new computer technologies as they become available, and keep pace with changing educational and training needs.
- Ability to maintain calm under pressure.
- Ability to meet deadlines on an ongoing basis.
- Experience in in-person and remote training for individuals as well as large groups.
- Experience with public speaking.
- Proficiency in Office 365 Suite including Outlook, Word, Excel, PowerPoint.
- Proficiency in Zoom and other video conferencing software.