Digital Fleet Specialist (L7)

About the role

Inside the Role As a Digital Fleet Specialist on the Aftermarket Digital Experience (ADX) team, you will help drive fleet adoption, growth, and satisfaction with Excelerator, DTNA’s premier Aftermarket eCommerce platform. Utilized by our dealers and customers for efficient and streamlined Parts business operations, Excelerator is expanding to incorporate other lines of business including extended warranty and connectivity services. This position involves a unique combination of knowledge and skills – customer advocacy, customer support, technical troubleshooting, process mapping, data analysis, project management, and excellent collaboration and