Digital Engagement Delivery Project Manager I

About the role

You will be responsible for overseeing project delivery from initiation to closure. This includes coordinating team activities and customizing solutions to meet client objectives. You will also lead the implementation and ongoing projects for Alight Worklife Digital Engagement solutions.

Responsibilities

• Flushing out final project scope and creating initial project delivery schedule.
• Managing the overall schedule, detailed project requirements, and risk logs with key stakeholders leveraging Smartsheet artifacts.
• Creating scope-based change orders along with corresponding billing number setup.
• Sending client invoices based on established SOW fee structure.
• Leading external client planning and requirements meetings.
• Working closely with our Requirements Analysts to consult and ask appropriate questions to gather business requirements efficiently.
• Leading the client acceptance testing process by initiating issue logs and setting appropriate expectations regarding client feedback.
• Providing best practice consultation to clients as well as internal stakeholders.
• Producing solutions that meet client needs while staying within the AWL standard framework.
• Assessing the ongoing health of a client while staying close to renewal opportunities and buy ups.
• Collaborating with other project managers within the Digital Engagement practice.

Requirements

• Able to consult and ask appropriate questions to guide clients and colleagues to meet their goals and objectives.
• Knowledge of benefits compensation, retirement plans, health plans, as well as equity and other HR rewards programs.
• Ability to translate business requirements into functional technical specifications.
• Clear communication of ideas through presentation and consultation.
• Coaching and mentoring capabilities.
• Ability to establish confidence and personal credibility with clients as well as Alight colleagues.
• Detail-oriented and well-organized individual for a position.

Qualifications

• Hold a bachelor's degree or possess relevant work experience demonstrating substantial expertise in the field.
• Demonstrate a solid foundation in collecting business or technical requirements to improve its effectiveness.
• Have external client/vendor facing consulting experience.
• Have a solid foundation in guiding and assisting teams and individuals.

Skills

• Consultation and question-asking skills.
• Technical and business requirement translation.
• Communication and presentation skills.
• Coaching and mentoring abilities.
• Client relationship management.
• Project management and coordination.

Benefits

• Comprehensive total rewards package.
• Health, dental, and vision coverages starting Day One.
• Wellbeing programs.
• Roth and Traditional 401(k) plans with contribution matching.
• Generous time off.
• Parenthood leave.
• Career growth opportunities.

Pay

Minimum : 75,000.00 USD
Maximum : 80,000.00 USD

Schedule

Virtual interviews only.

Benefits

For specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.

Disability Accommodation

We will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.

Authorization to Work

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.