Digital Content & Social Media Manager

About the role

The Digital Content & Social Media Manager will support the growth and visibility of the Holocaust & Human Rights Education Center’s storytelling programs, including the Speakers Bureaus and Memory Keeper Story Hour. Reporting to the Executive Director, this contractor role based in White Plains, NY focuses on turning survivor and descendant stories into compelling digital content that drives awareness, engagement, program participation, and revenue.

Responsibilities

• Website & Digital Marketing: Manage and improve the HHREC website as a marketing and conversion tool; create clear calls‑to‑action for speaker requests, reservations, and donations; maintain accessible speaker profiles and streamline the Request a Speaker process; improve completion rates for reservation and donation opportunities; monitor website performance and identify improvement opportunities.
• Social Media & Content: Create, produce, and schedule content for Instagram, TikTok, Facebook, YouTube, and X; repurpose interviews, events, and archival footage into engaging, captioned short‑form video; coordinate content across platforms while maintaining a consistent HHREC voice and visual identity; track audience growth and engagement and adjust content based on results.
• Email Marketing: Manage HHREC’s email communications through Constant Contact; develop campaigns, invitations, announcements, and program communications; use email performance data to improve engagement and participation.
• Strategy & Program Development: Coordinate interviews and content capture for the Memory Keeper Story Hour and Speakers Bureaus; develop the Speakers Bureaus program and revenue model, including pricing and tiering, with an initial deliverable suitable for board review; develop and manage the inbound lead process, including form capture, automated booking, and follow‑up; establish tracking for speakers requested, sessions, participation, engagement, and revenue; help develop sustainable digital marketing systems and processes.

Qualifications

• Experience managing websites, social media, and email marketing.
• Strong short‑form video and cross‑platform content skills.
• Familiarity with CRM, lead‑management, booking, and marketing‑automation tools.
• Strong storytelling, writing, and brand sensibility.
• Sensitivity and good judgment when working with survivor, descendant, and historical content.
• Self‑directed and comfortable developing plans and processes from the ground up.
• Proficiency with AI tools and emerging digital technologies.
• Strong organizational and project‑management skills.

Pay

Salary range: $50,000–$80,000 per year.

Opportunity for Growth

This position is initially envisioned as a 1–2 year role, with performance reviews at 6 and 12 months. The goal is to build, launch, measure, and refine the initiative during this period. Based on the success and growth of the programs, there may be an opportunity to expand the scope of the position and continue the role beyond the initial 1–2 year period.