Digital Content Evaluator - English (US)

About the Role

Join TELUS Digital’s global AI Community, a vibrant network of over one million contributors from diverse backgrounds. Help improve AI-powered search technology by evaluating and enhancing online content, including text, images, videos, webpages, and search results. This freelance project offers a flexible, remote opportunity to contribute to innovative AI technologies used by some of the world’s largest brands.

Responsibilities

• Review and evaluate different types of online content, including text, images, videos, webpages, and search results.
• Assess content for relevance, quality, accuracy, usefulness, and alignment with user intent.
• Compare digital results and provide structured feedback based on established project guidelines.
• Review content that may include sensitive, upsetting, or potentially offensive material.
• Identify content that may be inappropriate, misleading, low quality, or unsuitable for certain audiences.
• Help improve online safety, content discovery, and the overall quality of digital user experiences.

Requirements

• Excellent written and verbal communication skills in English.
• Must have resided in the United States for the past three consecutive years.
• Familiarity with current and historical business, media, sports, news, social media, and cultural affairs in the United States.
• Active use of Gmail and social media platforms.
• Experience using web browsers to navigate and interact with a variety of online content.
• Daily access to a reliable broadband internet connection.
• Access to a smartphone (Android 5.0 or higher, or iOS 14 or higher).
• Access to a personal computer.

Qualification Process

• Complete an English language assessment.
• Pass an open-book qualification exam.
• Complete an ID verification.

No previous professional experience is required, but you must meet the basic requirements and successfully complete the qualification process to participate.

Pay

Compensation is based on tasks completed and project availability. Estimated earnings may vary depending on task volume, quality, and productivity, in accordance with the program’s quality standards and guidelines.

Schedule

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements.

Additional Information

Only one member per household may participate in this program. If more than one person from the same household is identified as participating, all associated accounts may be removed from the program.

This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.

About TELUS Digital

TELUS Digital is the customer experience transformation partner to the world’s most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty.

Enabled by our global reach—spanning 78,000 experts in 33 countries—and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. Our solutions span Data & AI, Digital Experience & IT, CX Management, and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.