Digital Assets & Payments Delivery Lead

About the role

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Responsibilities

• Leading end-to-end delivery of digital assets product, program, and transformation engagements for banking and capital markets clients, including initiatives involving tokenization, blockchain-enabled operating models, digital asset custody, and adjacent payments capabilities
• Managing small engagements or key workstreams within large, complex programs spanning digital assets strategy, product roadmap development, operating model design, process improvement, risk and controls coordination, and implementation planning
• Defining project scope, workplans, deliverables, success metrics, risks, dependencies, and stakeholder communications, and driving execution against timelines and budgets for digital assets and transformation initiatives
• Translating client business objectives into digital assets product strategies, target-state operating model recommendations, implementation roadmaps, and delivery plans, while overseeing the quality of team analyses and deliverables
• Managing client stakeholder relationships across business, operations, technology, risk, compliance, and legal functions; contributing to proposals and thought leadership; and coaching junior practitioners to support high-quality delivery and practice growth

Requirements

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Able to meet deadlines
• Able to mentor and provide clear guidance to others

Qualifications

• Bachelor's degree
• 8+ years of experience in product management, program management, or technology delivery roles
• 8+ years of experience leading large, complex technology programs in a client-facing or consulting environment
• 8+ years of experience identifying client business issues, managing stakeholder relationships, overseeing deliverable quality, and developing client recommendations
• Experience in payments or digital assets from at least one prior role, including real-time payments, cross-border payments, card networks, automated clearing house (ACH), wire, International Organization for Standardization 20022 (ISO 20022), blockchain, distributed ledger technology (DLT), tokenization, central bank digital currencies (CBDCs), or stablecoins
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred

• Advanced degree, including Master of Business Administration or Master of Science
• Experience with financial services technology platforms and digital innovation, including payment processors, core banking systems, digital wallets, or blockchain protocols
• Experience in one or more of the following sectors: retail banking, commercial banking, transaction banking, wholesale banking, cards and payments, private equity, or capital markets
• Certification or formal training in one or more of the following: Scaled Agile Framework (SAFe), Project Management Professional (PMP), Scrum, or similar product or program management methodology
• Experience developing and presenting proposal responses, business cases, or executive presentations for financial services clients
• Experience presenting to director-, vice president-, or C-suite-level stakeholders within large financial institutions