Jobs · Business Development · Pennsylvania

Digital Account Supervisor, Corporate & Public Affairs

Burson · Pittsburgh, PA · 2 wk ago
Business DevelopmentFull-time

About the role

Burson’s Corporate Affairs practice is seeking to hire a Digital Account Supervisor supporting corporate social media strategy and execution across multiple client accounts. This role is ideal for a digitally fluent communicator with a strong corporate reputation mindset—someone who understands how brands and corporate leaders show up across social channels and how digital signals shape perception.

Responsibilities

  • Support day-to-day client communications and build strong working relationships with key contacts. Contribute to client meetings and ensure delivery of high-quality work aligned with client expectations.
  • Support the development and execution of integrated digital and social media programs across corporate and executive channels, including LinkedIn, X, YouTube and Reddit for both organic and paid efforts. Apply a digital-first lens to all work, ensuring content and strategy reflect platform best practices and audience needs.
  • Lead and support social listening and monitoring work streams, using tools such as Brandwatch (or similar platforms) to surface insights, track performance, and inform recommendations. Immediate focus includes managing ongoing listening work and emerging programs such as Reddit-based engagement initiatives.
  • Draft and edit content for owned and social channels, including executive thought leadership, corporate social media, and internal platforms. Bring a strong, audience-first writing style and understanding of tone across platforms.
  • Conduct social audits and competitive analyses across platforms including LinkedIn, X, YouTube, Instagram, and Reddit. Synthesize findings into clear insights and recommendations, supporting strategic planning and client deliverables.
  • Support the identification and engagement of key stakeholders, including subject matter experts, key opinion leaders (KOLs), and influencers across B2B and corporate ecosystems.
  • Manage timelines, workflows, and deliverables across multiple accounts. Coordinate with internal teams, including strategy, analytics, and creative specialists, to ensure seamless execution.
  • Provide guidance and oversight to junior team members and interns, particularly on research, audits, and content development. Contribute to a collaborative and high-performing team environment.

Requirements

  • 4–6 years of experience in digital communications, corporate communications, or public affairs, with agency experience preferred
  • Strong understanding of corporate reputation, the current communications landscape, and how social media impacts brand and executive perception
  • Experience supporting social media strategy and execution across corporate and executive channels
  • Proficiency in social listening and analytics tools (Brandwatch preferred; experience with Meltwater, Talkwalker, Sprinklr, or similar platforms also considered)
  • Demonstrated experience conducting social audits, competitive research, and audience profiling
  • Strong writing and editing skills, particularly for executive and corporate audiences
  • Strong familiarity with key platforms including LinkedIn, X, YouTube, Instagram, and Reddit
  • An understanding of paid media strategies and tactics that can support corporate and public affairs efforts
  • Experience working with stakeholders, including SMEs, executives, and influencer/KOL ecosystems
  • Strong organizational and project management skills, with the ability to manage multiple workstreams simultaneously
  • Collaborative, solutions-oriented mindset with strong attention to detail
  • Comfort working in a fast-paced environment with evolving priorities

Qualifications

  • BA/BS degree in Communications, Marketing, Public Relations, or related field
  • Proven ability to manage multiple projects and meet deadlines
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and critical thinking skills
  • Experience with digital marketing tools and platforms

Skills

  • Strong writing and editing skills
  • Experience with social listening and analytics tools
  • Understanding of corporate reputation and social media impact
  • Experience with paid media strategies and tactics
  • Experience working with stakeholders and influencers
  • Project management and organizational skills

Benefits

Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package; click here for more details: https://mybenefits.wpp.com/public/welcome.

Pay

Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Schedule

This role is based in the Eastern or Central time zones and will collaborate closely with cross-functional teams, including specialized digital strategists, paid media experts and social listening experts.

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