Digital Access Consultant

About the Role

Matrix Design Group, Inc. is seeking a Digital Access Consultant to support municipalities, state agencies, and other public/private-serving entities in improving the accessibility and usability of their websites, digital services, and online documents. This full-time role focuses on evaluating and remediating digital assets to align with WCAG, ADA, ADAAA Section 504/508, and related accessibility standards.

Responsibilities

• Conduct accessibility evaluations of websites, web applications, PDFs, online forms, portals, and other digital assets using automated and manual testing methods.
• Develop practical remediation recommendations, including prioritized issue lists, technical guidance, and user-focused solutions for design and content teams.
• Collaborate with project managers, developers, UX designers, content authors, and public/private staff to integrate accessibility into digital projects and ongoing workflows.
• Prepare clear written reports, executive summaries, and technical memos describing findings, risks, and compliance status.
• Provide consultation on accessible procurement for digital tools, platforms, and third-party services.
• Deliver training, office hours, and reference materials to build client capacity in digital accessibility and inclusive design.
• Monitor emerging accessibility regulations, standards, and assistive technologies and advise clients on implications for their digital programs.
• Demonstrate expertise in plain language communication, universal design principles, and inclusive best practices.
• Support the development of Matrix's digital accessibility practice by helping define services, workflows, tools, and standards that address both internal accessibility requirements and client needs.
• Build relationships and grow clientele in various accessibility markets, including architectural, municipalities, digital, museums/heritage, medical, events, transportation, education, and leisure.
• Review and help structure proposals, including digital assets, to ensure alignment with accessibility requirements and Matrix standards for access and inclusion.
• Work seamlessly with the team and leadership to develop solution-oriented strategies that serve the best interests of Matrix and the Accessibility team.
• Review architectural plans, construction documents, and renovation projects for accessibility compliance during design and construction phases.

Qualifications

• Bachelor's degree in a related field (accessibility/disability studies, information technology, human–computer interaction, UX, communications, public administration, etc.) or equivalent experience.
• 2–4+ years of experience in digital accessibility, UX/accessibility, web development, or accessibility consulting for public sector or similar environments.
• Expert knowledge of WCAG, ADA Titles II & III, Section 504/508, and relevant state/local digital accessibility requirements.
• Experience using common accessibility testing tools and assistive technologies (for example, browser extensions, screen readers, keyboard-only navigation).
• Strong written and verbal communication skills, including the ability to explain technical issues to non-technical audiences.
• Ability to manage multiple projects and deadlines, including working with municipal and state clients and cross-functional internal teams.

Preferred

• IAAP CPACC, WAS, CPWA, or similar accessibility certification; or related accessibility credential.
• Experience working with government entities, higher education, healthcare, or other complex public-serving institutions.
• Familiarity with accessible document creation (Word, PowerPoint, PDF) and digital forms.
• Familiarity with assistive technologies and inclusive design principles.
• Experience with digital accessibility (web, documents, forms) in relation to WCAG standards.

Application Requirements

• Provide representative examples of websites on which you have worked, including a brief description of your role and specific accessibility-related responsibilities for each site.
• Submit a sample accessibility evaluation or audit report that you have authored, illustrating your methodology, analysis, and documentation of accessibility findings and recommendations.

Pay

Salary Range: $80,000 - $90,000 annually plus bonuses. Salary will be dependent upon multiple factors.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Medical, dental, vision, disability, and life insurance
• Holiday, vacation, and sick leave
• Training and education
• 401(k) plan
• Employee wellness programs, social committees, and community outreach programs

Schedule

This is a full-time position. Location: Colorado Springs, Denver, Phoenix, San Antonio or Remote. Nationwide remote work with occasional travel as needed.