Dietetic Clerk -Food Service Office

Responsibilities

• Assists patients with daily meal selections in the room service call center.
• Answers telephone promptly and courteously, responds appropriately.
• Records data received and directs to appropriate person or area.
• Possesses basic diet knowledge and effective use of food/nutrition service software.
• Uses nutrition services software to update patient services counts and production.
• Offers suggestions to Dietitians and the Food Service Director.
• Takes patient and guest orders for meal selections.
• Fulfills meal selections while adhering to diet compliances and medical restrictions.
• Works with clinical staff to meet patients’ nutritional needs & improve satisfaction.
• Is friendly, courteous, & highly responsible.
• Assists in various aspects of assembling & transporting patient food trays.
• Serves meal trays to patients using AIDET & 2 patient identifiers.
• Maintains appropriate pantry inventories and employs food safety knowledge on inpatient nursing units.
• Helps with nourishment preparations.
• Helps with cleaning & dishwashing tasks in the kitchen.

  Qualifications

  • High School Diploma or GED required.
  • Food service experience and/or previous customer service experience.
  • Excellent oral and written communication skills.
  • Able to read and write.
  • Able to perform basic math.
  • Excellent customer service skills.
  • Strong organizational skills and the ability to multitask.
  • Thorough knowledge of departmental function & operation.
  • Computer knowledge using a variety of computer programs including word processing, spreadsheet, email, and web browser.