Dietary Assistant

About the Role

This position may be assigned a variety of fundamental food service duties, including patient tray line (meal assembly), dish room, utilities (floors and trash), cafeteria server, and cold food production. The Dietetic Assistant will work as part of a team to deliver high-quality food and service to patients and customers.

Responsibilities

• Prepares all work areas for operation, including filling buckets with sanitizing solution and providing clean wiping cloths.
• Maintains sanitizer strength throughout the shift and changes it as needed.
• Sets up areas, including utensils, restocks, cleans, and organizes assigned areas, maintaining cleanliness throughout the shift.
• Produces and maintains attractive, appetizing, and quality food and beverage products.
• Follows menu cycles, proper portions, and standardized recipes for food preparation in batch production.
• Utilizes leftovers using the first in, first out method.
• Greets customers, takes orders, and serves efficiently, focusing on customer service throughout the encounter.
• Addresses customer complaints politely and professionally, seeking management assistance when needed.
• Cleans spills promptly and posts appropriate caution signage.
• Removes trash from service areas promptly.
• Merchandises the area by maintaining a clean, uncluttered, attractive, and orderly arrangement of the work area.
• Ensures all activities meet sanitation, safety, and quality control guidelines set by departmental policies.
• Documents refrigerator, dish machine, or other equipment temperatures as assigned.
• Alerts facilities and management of malfunctioning equipment.
• Properly operates, cleans, and stores equipment in the assigned area.
• Properly stores and labels food items and chemicals.

Qualifications

Education, Certification, and/or Licensure:

• Current Food Handlers card OR obtained within 30 days of hire through one of the following:
  • StateFoodSafety.com
  • ServSafe National Restaurant Association
  • Local County Health Department
• Person in Charge (PIC) training provided through the County Health Department (to be completed as established by the department).

Preferred Qualifications:

• High school diploma or equivalent.

Physical Requirements

• Ability to push a fully loaded tray cart (approximately 250 lbs.).
• Ability to stand for extended periods of time.

Working Environment

• Requires patient interaction, including some conditions/appearances that may be distressing.
• Enters isolation precaution patient rooms with proper protective equipment.
• Works in a kitchen environment that is often noisy.

Skills and Abilities

• Ability to understand written and oral communication.
• Basic computer skills, including the use of keyboard, mouse, tablet, and applications like Microsoft Word.
• Telephone skills, including the use of speaker phones, headsets, and telephone etiquette.

Scheduled Weekly Hours: 40
Shift: Non-Exempt
Location: 800 Wheeling Avenue, Glen Dale, West Virginia