Dietary Aide | Server | Host

About the role

We seek passionate team members who believe in their personal mission and bring that energy to work every day—whether it’s healing, eradicating loneliness, streamlining processes, or sparking creativity. Our employees embody our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership, and care while making a meaningful difference in the lives of Ohio residents who need healthcare or are embracing a new chapter of life.

Responsibilities

• Operations Management (75%)
  • Perform day-to-day culinary functions to serve meals and snacks that are palatable, appetizing, and provide residents with an exceptional dining experience.
  • Assist in serving meals on a timely basis, deliver food carts, trays, etc. to designated areas, and work in serveries.
  • Serve food in accordance with established portion control procedures.
  • Maintain culinary services work areas and equipment in a clean, sanitary, and safe manner.
  • Assist in daily or scheduled cleaning duties as directed (e.g., cleaning work stations, counters, refrigerators/freezers, sweeping and mopping floors, washing dishes, removing garbage, keeping work areas clean and dry, and free of hazardous equipment/supplies).
  • Assist in executing and planning special events.
  • Distribute, collect, and count menus as necessary.
• Quality and Compliance Management (10%)
  • Ensure established quality assurance, infection control, and universal precaution practices are maintained during departmental procedures.
  • Maintain confidentiality of resident care information.
  • Share observations and insights that may improve quality and efficiencies of departmental operations.
  • Attend all-employee and departmental meetings and in-service training as scheduled or directed.
• Customer Relations and Service Delivery (10%)
  • Listen and respond to the needs of residents and staff members.
  • Help residents and visitors feel welcome and comfortable.
• Administration and Reporting (5%)
  • Maintain current and accurate records using computers and/or other documentation in accordance with company and regulatory standards.

Qualifications

• High school diploma or equivalent preferred.
• Food service experience is a plus but not required; on-the-job training is provided.
• Must be able to read, write, speak, and understand English.

Working Conditions and Special Requirements

• Sitting: Up to 2 hours/day
• Standing: Up to 8 hours/day
• Walking: Up to 8 hours/day
• Lifting, transferring, pushing, or pulling residents/patients or equipment/supplies: Up to 50 pounds
• Work weekends, evenings, and holidays as scheduled
• Subject to falls, burns, odors, and cuts
• Subject to sudden temperature changes when entering/leaving refrigerator/freezer
• Subject to residents/patients with various disease processes (occasional)
• May be exposed to infectious waste, disease, or conditions, including exposure to AIDS and Hepatitis B viruses
• Risk Category for Exposure to Bloodborne Diseases: II