Diesel Tech-Mechanic I
About the role
There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future. Job Summary Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a level one Technician, you will provide accurate, efficient service to customers by troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner. Our Technicians ensure we are returning every traveler to the road better than they came!
But note we should not repeat the job title as heading; we didn't. The job summary includes "Job Summary". Might be redundant but it's part of content; we can keep. Now Responsibilities:Responsibilities
- Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
- Have extensive knowledge of the products we sell and the services we provide
- Diagnose wear conditions and together with TSA or Manager, makes recommendations to customers
- Complete repairs within their capabilities and as written
- Understand Truck Service Standard Services and specialized customer programs
- Follow safety guidelines and reports potentially unsafe situations caused by team members and/or customers
- Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally
- Occasionally required to lift up to 50 lbs and/or move heavy objects
- Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- While performing these duties, the employee may be exposed to outdoor elements in all seasons; occasionally exposed to fumes and particles, moving mechanical parts and vibration; noise level can be loud at times; may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Requirements
- Prior verifiable truck service experience preferred
- Heavy duty ASE certifications not required, but a plus
- A valid driver’s license
Skills
- Good verbal and written communication skills
- Basic computer skills
- Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
- A dedicated individual who works well with others and is excited to be part of our team!
Benefits
- Competitive wages
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food and fuel
- Opportunity for growth and advancement with company paid training
- Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers
Pay
Pay Range $19.00 - 22.80 per hour
Now Schedule:Schedule
Ability to work flexible hours including nights, weekends and some holidays
But we already used flexible hours in Skills; maybe we should not duplicate. Better to put flexible hours under Schedule only, and remove from Skills. Let's adjust. Thus Skills: good verbal/written communication, basic computer skills, dedicated individual who works well with others and excited to be part of team. Now Schedule: ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions. Now we need to ensure we didn't miss any substantive info: The initial paragraph about TA's mission etc is covered in About the role. The job summary details about Truck Service team etc also included. The responsibilities list we captured. The physical demands and work environment we added as list items under Responsibilities. The "What we’d like to see:" we split into Requirements and Skills. The "With us, you’ll enjoy:" we captured as Benefits. Pay range captured. The statement "Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ..." we kept as part of Benefits. We removed EEO, disclaimer, typical physical demands? Actually we kept physical demands under Responsibilities. The typical physical demands section we removed as a separate heading but incorporated its content. Good. We removed the accommodation request email etc (application instructions). We removed the "Our travel centers serve thousands every day; not one traveler is the same..." paragraph (that's more fluff but maybe substantive? It's about diversity and inclusion; could be considered part of About the role? It's after Pay range. It's not a heading; we could incorporate into About the role as a paragraph. It's substantive about company values. Let's include it in About the role after the job summary maybe. Also the sentence: "TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless..." is EEO boilerplate; remove. The sentence: "At TravelCenters of America, we invite everyone to make themselves at home." is also EEO-ish; maybe remove. The sentence: "Individuals with a disability may request a reasonable accommodation..." is application instruction; remove. Thus final HTML includes About the role (with mission, job summary, and the diversity statement). Let's craft About the role paragraph: "There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future. Job Summary Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a level one Technician, you will provide accurate, efficient service to customers by troubleshooting, diagnosing, and