Diesel Service Technician

Responsibilities

• Provide technical service to vehicles and equipment.
• Read job orders, observe, and listen to vehicles in operation to resolve malfunctions and plan work procedures.
• Follow checklists, ensuring all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
• Test-drive vehicles to ensure they run smoothly.
• Follow all warranty procedures.
• Tag all warranty parts and returns to the warranty clerk.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by the supervisor.
• Complete all work according to applicable safety requirements and published procedures.
• Participate in and utilize technical training as assigned by management.
• Maintain designated workspace in an organized and clean manner.
• Ensure guest vehicles are returned as clean as they were prior to being serviced.
• Show utmost courtesy to all guests, visitors, and dealership personnel.
• Achieve production objectives set by management.
• Adhere to manufacturer's policies and procedures related to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.

Qualifications

• At least 3 years of fleet or dealership experience.
• High school diploma or equivalent required.
• ASE certification preferred.
• CDL certification preferred.
• Team player with a strong sense of dedication to the customer and service team.
• Self-motivated and professional.
• Possess own tools.