DIC Registration Associate

Job Responsibility

• Performs patient registration duties at time of appointment.
• Greets patients and collects required demographic, insurance and referral information.
• Enters data into department computer systems.
• Obtains appropriate signatures on medical, legal and financial forms.
• Verifies insurance coverage, referral and pre-certification information with third party carriers for scheduled appointment/procedure.
• Provides patients with pertinent information related to appointment and benefits coverage/financial responsibility.
• Directs patients to appropriate areas following registration.
• Reviews patient registration records to ensure accuracy of demographic, insurance and financial information, as required.
• Performs various receptionist duties and maintains reception area.
• Responds to and resolves patient questions and issues, as needed.
• Informs management of complex registration issues, as needed.
• Collections and distributes needed information, records and reports, as required.

Job Qualification

• High School Diploma or equivalent, required.
• Previous customer service experience, required.
• Working knowledge of computer applications, required.
• Data entry skills (80 keystrokes per minute), required.
• Medical terminology knowledge, preferred.