Dialogue Coffee House Floating Shift Lead

Major Duties

• Provide coverage for open shifts, including kitchen and front-of-house operations.
• Open and close the store as assigned.
• Ensure customers, employees, and participant safety and security.
• Comply with all health, safety, and sanitation regulations.
• Prepare beverages and food items and accurately handle cash transactions.
• Maintain a clean, organized, and well-maintained store environment.
• Communicate customer feedback and operational needs to management.
• Perform other duties as assigned.

Qualifications

• Read, write and speak fluent English
• High school diploma or GED equivalent
• One year of retail experience preferred
• Valid Kansas driver’s license and proof of insurance
• Must be able to pass background checks per agency procedures

Training Requirements

• Must complete orientation training and maintain training certification based on agency procedures.
• Supported employment web-based training.

Physical Demands

• Lift 50 pounds
• Bend, stoop, kneel, crawl and walk frequently
• Regularly required to speak and hear
• Regularly required to sit, stand, walk, reach and use hands
• Ability to read computer screens for an extended period of time

Work Environment

• Direct contact with individuals who are severely physically and/or developmentally disabled and who may exhibit unpredictable behavior and uncontrollable outbursts.
• The physical characteristics of the work environment are such that noise and odor control procedures are required.
• May work with individuals with Hepatitis B and/or other blood borne pathogens.