Diagnostic Technician I, II, III

About the role

To provide quality patient care through the collection of specimens and performing non-invasive cardiac testing.

Responsibilities

• Draws blood and obtains other specimens and transports specimens to the Laboratory.
• Introduces self and positively identifies the patient prior to specimen collection.
• Instructs patients on proper specimen collection procedures.
• Ensures that all applicable required Lab forms are obtained at the time of service.
• Researches unusual test requests using available resources, including but not limited to the specimen collection manual.
• Documents necessary information in both hospital information systems or on department log sheets for test interpretation by ordering provider or for regulatory requirements.
• Wears appropriate PPE per department and hospital policy and procedure.
• Assists with the collection and transportation of blood and other applicable clinical specimens.
• Provides assistance to nursing units regarding specimen collection and test requirements.
• Demonstrates the ability to maintain harmonious and cooperative relations with patients, visitors, medical/clinical staff, and co-workers and serves effectively as part of the departmental team to achieve maximum productivity and efficiency.
• Practices efficient and economical use of laboratory supplies; checks inventory, discards any expired items, orders supplies, and restocks upon arrival.
• Stocks the draw room and carts on a daily basis.
• Informs the Department Supervisor of any supply related issues.
• Participates in department staff meetings and attends all mandatory programs/meetings.
• Responsible for maintaining testing areas and other work areas in a clean, sanitary condition for the safety of patients, visitors, and staff.
• Consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers.
• Performs other work-related duties and activities assigned or requested by management.
• Performs non-invasive cardiology testing (EKGs, Holter Monitors, and Stress Tests) according to department policy and procedure.
• Completes Cardiac Test ordering and billing information as required.
• Informs co-workers, medical/clinical staff, laboratory staff, and/or Supervisor regarding changes in patient orders, test requirements, and workflow or technical issues.
• Trains, orients, and mentors other staff members and clinical students under the direction of the Department Supervisor.
• Makes recommendations for improvements in quality and/or efficiency to the Department Supervisor and assists with the collection of data for quality assurance purposes.
• Handles and resolves specimen collection problems and initiates service recovery as needed; informs Department Supervisor if necessary for resolution.
• Maintains professional growth and development through seminars, workshops, in-services, trade journals, and professional affiliations to keep abreast of the latest trends in the field of expertise.

Qualifications

Diagnostic Technician Apprentice (Grade: S7A, Job Code: 8228)

• Ability to read, write, and communicate in English.
• Minimum of High School Diploma or equivalent.
• Good organizational and multi-tasking skills.
• Ability to work independently and to work under pressure in a fast-paced environment.
• Basic Life Support (BLS) certification (obtain by Apprentice Program completion, offered within).
• Preferred: Acute care hospital experience.

Diagnostic Technician 1 (Grade: S8, Job Code: 7053)

• Ability to read, write, and communicate in English.
• Minimum of High School Diploma or equivalent.
• ASCP Eligible — PBT (ASCP) Certification Eligible (as defined by ASCP).
• Current Basic Life Support (BLS) Certification.
• Good organizational and multi-tasking skills.
• Ability to work independently and to work under pressure in a fast-paced environment.
• Preferred: Acute care hospital experience.

Diagnostic Technician 2 (Grade: S8A, Job Code: 7054)

• Ability to read, write, and communicate in English.
• Minimum of High School Diploma or equivalent.
• Must possess at least one of the following certifications: Phlebotomy (PBT) Certification, EKG Certification.
• Current Basic Life Support (BLS) Certification.
• Good organizational and multi-tasking skills.
• Ability to work independently and to work under pressure in a fast-paced environment.
• Preferred: Acute care hospital experience.

Schedule

20 hours per week, Monday–Friday, 1:00 pm–5:00 pm, no weekends and occasional holidays (Outpatient Diagnostic Center).

Pay

Hourly; hiring pay range $21.38–$35.11 per hour.

Organization: Cape Cod Hospital | Primary Location: Massachusetts-Hyannis | Department: CCH-Specimen Procurement