Diagnostic Automotive Technician
About the Role
We’re looking for an experienced A-Level Automotive Diagnostic Technician who enjoys solving complex vehicle issues and performing high-quality repairs. At GreatWater, we combine the personal culture of a neighborhood shop with the tools, training, and support of a growing professional network. Our technicians are respected professionals who take pride in accurate diagnostics and honest service.
Responsibilities
- Diagnose and repair advanced electrical and engine performance issues
- Diagnose fuel, ignition, and drivability systems
- Diagnose and repair 4WD / AWD drivetrain systems
- Perform advanced steering, suspension, and brake system repairs
- Perform advanced HVAC diagnostics and repair
- Complete Digital Vehicle Inspections (DVI) and provide accurate recommendations
- Mentor and support less experienced technicians
- Maintain a clean and professional work environment
- Maintain 90%+ labor productivity
- Serve as technical leaders within the shop
Technician Environment
- Modern scan tools and diagnostic equipment
- Strong service advisor support
- Consistent car count and workflow
- Clean, organized shop environment
- Team-first culture with experienced technicians
- We diagnose root causes — we don’t throw parts at problems
Why Technicians Like Working Here
- Respect for technician expertise
- No pressure to sell unnecessary repairs
- Ongoing training and professional development
- Supportive leadership and team environment
- Career growth opportunities within the GreatWater network
Training & Growth Opportunities
- Advanced Electrical Troubleshooting Training
- Advanced Vehicle Technology Training
- Hybrid & Electric Vehicle Service Training
- Network Diagnostics Training
- Vehicle Reprogramming Training
- ASE L1 Advanced Engine Performance preparation
Requirements
- 5+ years experience as an A-Level Diagnostic Technician
- Military experience valued
- Required state and local certifications to legally perform the work, including a current valid driver's license and a satisfactory Motor Vehicle Report (MVR)
Qualifications
Preferred ASE Certifications:
- A1 – Engine Repair
- A2 – Automatic Transmission / Transaxles
- A3 – Manual Drive Train and Axles
- A4 – Suspension and Steering
- A5 – Brakes
- A6 – Electrical Systems
- A7 – Heating and AC
- A8 – Engine Performance
Has or is willing to earn ASE certifications and work towards being a Master ASE Technician.
Additional Qualities
- Strong diagnostic ability
- Pride in quality workmanship
- Team-first mindset
- Willingness to mentor other technicians
Work Environment & Physical Requirements
- Must be able to get into and out of various vehicles without assistance
- Must be able to drive a motor vehicle with passengers
- Must be able to lift and carry up to 50lbs without assistance
- Ability to view a monitor, and use touch screens, mice, and keyboards
- Ability to climb up/down and over/under work platforms and lifts to access vehicles for repair
- Ability to stand for long periods of time
- Ability to perform major and fine motor skill movements using body to complete repairs, services, inspections, or shop cleaning
- Ability to reach overhead, push, pull, bend over/down, stoop, and other major body movements frequently
This job operates in an environment with extensive exposure to an automotive repair shop, including moderate noise levels, adverse weather conditions, chemicals, odors, dirt, and dust. This role routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.
Ability to work flexible hours/days including evenings and weekends if shops are open; additional time may be required depending on business needs.
Benefits
- Front Loaded PTO + 6 paid holidays
- Paid Parental Leave (1 week)
- Teammate Discounts on services
- 401(k) Match: 100% of first 3% + 50% of next 2% (begins on the 90th day of employment)
- Health, Dental & Vision Insurance
- HSA Match up to $15 per paycheck
- Company paid Life Insurance & AD&D ($25,000)
- Employee Assistance Program (24/7, free)
- Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
- Training & Tuition Reimbursement, including ASE test fee reimbursement
- LEARN to EARN Program: Technician pay growth tied to ASE certifications
Pay
Avg. $67,444 - $133,848+ annually depending on productivity