DHS Case Reviewer

About the Opportunity

The DHS Case Reviewer plays a critical role in ensuring the quality and compliance of investigative reports and documentation before submission to government clients. This position contributes to the organization's mission by maintaining high standards of accuracy and completeness, supporting continuous improvement, and facilitating effective communication with field staff.

Responsibilities

• Review investigative reports, interviews, and record checks for accuracy, completeness, and compliance
• Ensure all work products meet customer and contract requirements prior to submission
• Partner with Investigators and Record Searchers to clarify requirements and resolve deficiencies
• Provide coaching and guidance regarding investigative standards and documentation requirements
• Identify recurring trends, errors, omissions, and quality concerns
• Collaborate with Quality Assurance personnel to develop educational and corrective action initiatives
• Support continuous improvement efforts to enhance overall program quality
• Maintain established quality, timeliness, and production standards
• Aid management with quality reporting and trend analysis

Requirements

• Active favorable adjudicated T5, T5R, or HT security clearance
• Experience with the Department of Homeland Security (DHS) highly desired
• Ability to work remotely with flexible work location

Pay Range and Compensation Package

The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Benefits & Perks

• Comprehensive Medical Coverage with Prescription Benefits
• Dental Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts (FSA)
• Company-Paid Short-Term & Long-Term Disability
• Company-Paid Basic Life Insurance
• Paid Time Off starting on the first day of employment
• Professional growth and leadership development opportunities

Equal Opportunity Statement

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.