DHS Bus Relationship Manager, Full Time, First Shift

Responsibilities

• Serve as the primary strategic interface between assigned business areas and Digital Health Systems.
• Partner with enterprise, clinical, and operational leaders to understand and support UC Health’s strategic priorities.
• Establish and maintain strong, trusted relationships with executive, clinical, operational, and administrative leaders.
• Translate enterprise strategy and business objectives into a prioritized digital health demand and initiative roadmap.
• Support demand intake, evaluation, and portfolio prioritization processes in alignment with enterprise governance.
• Ensure digital initiatives are aligned with UC Health’s strategic plan, value streams, and enterprise outcomes.
• Advocate for enterprise-wide optimization while balancing value stream needs, standards, and resource constraints.
• Review, analyze, and report on program data to track performance metrics and outcomes.
• Present regular reports for senior management, regulatory agencies, and other stakeholders.
• Use data to identify areas for improvement and make evidence-based decisions to optimize program delivery.
• Monitor initiative progress and support value realization, benefits tracking, and executive-level reporting.
• Develop and manage program budgets, ensuring that resources are allocated efficiently and within budget.
• Align all project budgets under the service line umbrella for precise tracking.
• Monitor expenditures, ensure cost control measures are in place, and recommend adjustments as necessary.
• Ensure programs adhere to healthcare laws, regulations, accreditation, and enterprise architecture standards.
• Identify potential risks and issues related to program implementation and delivery, taking corrective actions when needed.
• Provide training and support to project managers involved in delivery of work aligned to the program to ensure they have the necessary skills and knowledge.
• Foster a culture of continuous improvement by staying up to date with industry best practices and novel healthcare trends.
• Facilitate strategic communication and change management to support adoption and sustained outcomes.

Qualifications

• Minimum Required: Bachelor's degree - Healthcare administration, information systems, business administration, or a related field. 4 years’ equivalent experience can substitute for a bachelor’s degree.
• Preferred: Master's degree - Healthcare administration, information systems, business administration, or a related field.
• LICENSE & CERTIFICATION: Not required, but optional certifications include BRMP, CBRM, IT-BRM, PMP.
• Minimum Required: 1 - 2 Years equivalent experience
• Preferred: 3 - 5 Years equivalent experience