DHH Regional Care Coordinator

About the role

We are hiring for a DHH Regional Care Coordinator at RHA Health Services. This position provides case management services to the Deaf and Hard of Hearing on a regional level. The ideal candidate must have a Master’s Degree in a related field with one year of supervised, post-graduate experience serving persons with mental health or substance abuse, or a Bachelor’s Degree in a Human Service field with two years of supervised, post-graduate experience. Fluency in sign language is also required.

Responsibilities

• Provides on-call/first responder services as scheduled at local office.
• Plans and facilitates consumer transitions to other services and/or local agencies in an efficient manner.
• Maintains regular contact with the persons served, their treatment teams, guardians, and significant others in the persons' lives.
• Affirms consistent provision of quality services.
• Assesses persons' served needs and provides linkages/referrals to those resources which will help them in achieving their personal goals.
• Represents RHA at local management entities and other necessary meetings, as related to the care of the persons being served.
• All other duties as assigned.

Requirements

• Master’s Degree in a related field and one year of supervised, post-graduate experience serving persons with mental health or substance abuse: or
• A Bachelor’s Degree in a Human Service field with two years of supervised, post-graduate experience serving persons with mental health or substance abuse: or
• A Bachelor’s Degree in another field with four years of supervised, post-graduate, experience serving persons with mental health or substance abuse.

Qualifications

• Must have knowledge and experience with the age and population served.
• Be Fluent in sign language, as determined by a Sign Language Proficiency Interview (SLPI) score of Advanced Plus or better.

Skills

• Positive and personable demeanor.
• Ability to work independently and with minimal supervision.
• Strong communication skills, both verbal and written.
• Knowledge of mental health and substance abuse issues.
• Ability to manage multiple tasks and prioritize effectively.

Benefits

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional, and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Free CPR, first aid, and job-specific training opportunities

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.

Benefits

Details about benefits are not specified in the job posting.

Application Instructions

Application instructions are not provided in the job posting.

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

RHA Health Services helps individuals with intellectual and developmental disabilities, mental health, and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.