DevOps - Software Engineer III

About the role

As a seasoned member of an agile team within the Payments Technology group at JPMorganChase, you will design and deliver trusted, market-leading technology products in a secure, stable, and scalable way. You will carry out critical technology solutions across multiple technical areas to support the firm's business objectives.

Responsibilities

• Execute software solutions, design, development, and technical troubleshooting with the ability to think beyond routine approaches to build solutions or break down technical problems.
• Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems.
• Leverage enterprise-authorized AI coding assist tools to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation) while validating outputs through peer review, automated testing, and secure coding standards; contribute reusable patterns to improve team effectiveness.
• Apply knowledge of tools within the Software Development Life Cycle toolchain, including AI-assisted development and automation, to enhance value realized by automation.
• Produce architecture and design artifacts for complex applications while ensuring design constraints are met by software code development.
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets to drive continuous improvement of software applications and systems.
• Proactively identify hidden problems and patterns in data to improve coding hygiene and system architecture.
• Develop automation, scripts, and operational tooling using Java, Python, and UNIX/Bash to streamline build, deploy, support, and maintenance activities.
• Administer and troubleshoot Tomcat/Apache stacks, related middleware/infrastructure dependencies, and certificate lifecycle activities.
• Operate and improve monitoring, alerting, observability, and logging using platforms such as Geneos, Dynatrace, or Splunk.
• Support workload scheduling and batch operations using AutoSys or similar platforms.

Requirements

• Formal training or certification on software engineering concepts and 4+ years of applied experience.
• Hands-on practical experience in system design, application development, testing, and operational stability.
• Experience developing, debugging, and maintaining code in a large corporate environment using one or more modern programming languages and database querying languages.
• Hands-on experience using enterprise-authorized AI-assisted software development tools, with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
• Understanding of responsible AI use in engineering workflows, including data sensitivity, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage.
• Overall knowledge of the Software Development Life Cycle.
• Solid understanding of agile methodologies such as CI/CD, application resiliency, and security.
• Proficiency with Kubernetes, cloud platforms, Java and/or Python, and UNIX/Bash scripting.
• Experience with CI/CD tooling (preferably Jules — Enterprise CI/CD) and source control platforms such as Bitbucket/GitHub.
• Experience using IDEs and development tools such as IntelliJ and VS Code.
• Working knowledge of Tomcat/Apache, certificate management, job scheduling with AutoSys, and observability/logging platforms such as Geneos, Dynatrace, and Splunk.
• Demonstrated ability to improve operational stability through automation, documentation, monitoring improvements, preventative remediation, communication, escalation, and problem-management skills.

Preferred Qualifications

• Experience supporting Pega Infinity applications.
• Experience supporting banking, payments, and/or payment investigations applications and workflows.
• Familiarity with enterprise change management, production support controls, and operational risk practices.
• Experience working in high-availability, high-volume, regulated technology environments.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

Benefits

• Competitive total rewards package including base salary, commission-based pay, and discretionary incentive compensation (cash and/or forfeitable equity).
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions worldwide entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.