DevOps Platform Engineering Manager

About the role

The Flexjet IT Team supports the technology needs of multiple established companies within the Private Jet industry. The DevOps Platform Engineering Manager provides guidance and engineering solutions to fulfill business requirements using industry best practices and in accordance with architectural standards and engineering methodology.

Responsibilities

• Manage, train, and develop DevOps Platform Engineering team personnel, keeping apprised of deliverables/goals and actively overseeing priorities and workload.
• Design overall platform engineering strategy for the organization, collaborating with Solution Architects, IT Security, IT Management, and business leaders.
• Develop platform engineering policies and procedures.
• Architect, develop, and support the provisioning and migration of Infrastructure applications, servers, and services from cloud to on-premise services (where appropriate) while maintaining industry best practices for security, disaster recovery, and business continuity.
• Architect, design, and deliver solutions using existing Infrastructure components.
• Implement new infrastructure technologies as introduced and establish best practices for their adoption.
• Resolve unforeseen incidents and initiate change to ensure future issues can be managed more efficiently.
• Assist engineers and other operations team members in implementing and troubleshooting cloud and on-premises infrastructure solutions.
• Work closely with software architects to identify, research, and experiment with other cloud tools, technologies, and frameworks that will help teams move faster in cloud environments.
• Establish standards for tools related to building, deploying, and monitoring software systems and document best practices.
• Identify improvements and options to reduce operating costs in all environments.
• Interact with vendors and partners as needed.
• Ability to be flexible with schedule and work extra hours as needed.

Requirements

• Bachelor’s Degree in Computer Networking or related field; or equivalent combination of education and experience.
• 5+ years of hands-on experience working with AWS and/or Azure.
• 5+ years of experience managing virtual servers & SAN storage.
• Good knowledge of Linux Operating Systems.
• Experience working with software developers to troubleshoot deployment challenges.
• Experience with software development processes and methodologies preferred.
• Experience building cloud-native/cloud-first applications in a cloud environment such as AWS, Google Cloud, and Azure.
• Experience with platforms such as:
  • AWS – MSK, API Gateway, IAM, DynamoDB, EKS
  • Azure – Storage Accounts, Networking (for Hybrid), Container Applications, KeyVault
• Experience within a global enterprise.
• Solid verbal and written communication skills, organizational skills, and attention to detail.

Skills

• Well-versed in use and support of all newer Microsoft operating systems.
• Solid understanding of Windows and Linux servers including Active Directory, File Permissions, Print Servers.
• Understanding the use, concepts, and implementation of IaC (Terraform, Helm, Ansible, etc.) and provisioning/delivery via pipelines (Azure DevOps, GitHub Actions).
• Knowledge of source control (git) and source control platforms (Azure DevOps, GitHub).
• Troubleshoot basic Ethernet/IP network problems.
• Ability to reason and select between multiple “correct” solutions.
• Strong verbal and written communication.
• Work well independently and manage time effectively while handling simultaneous challenges without undue stress.
• Flexibility and willingness to work in a changing, entrepreneurial environment.

Desired Qualities

• Microsoft Azure Certification preferred.
• Hyper-converged infrastructure experience is a plus.
• ITIL knowledge is a plus.
• Prior experience in travel or aviation industries is a plus.