DevOps Engineer

About the role

At WalkMe, we are not just the leader in digital adoption, but we are also the creator of the digital adoption revolution. We enable organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies, we are transforming how enterprises interact with their technology.

Responsibilities

• Aid in managing deployment pipelines to facilitate smooth and efficient software releases.
• Implement and maintain observability solutions for monitoring system performance and reliability.
• Support local development environments to optimize developer workflows.
• Work with development teams to ensure infrastructure aligns with project requirements.
• Contribute to improving the security of our infrastructure by assisting with proactive measures and audits.
• Develop and maintain automation scripts and tools to enhance operational efficiency.
• Assist in troubleshooting and resolving infrastructure and application issues to minimize downtime and maintain smooth operations.
• Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 4+ years of experience as a DevOps Engineer, Site Reliability Engineer or similar role.
• Proven Software development experience, preferably gained at a venture-backed startup or a top technology firm.
• Expertise in managing CI/CD pipelines and deployment automation with tools such as Gitlab.
• Proficiency in AWS cloud platform.
• Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes.
• Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.
• Knowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
• Experience in managing databases, such as Mysql, Postgres and MongoDB.
• Familiarity with security best practices and tools for infrastructure and application security.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication skills and the ability to work effectively in a collaborative environment.
• A proactive and self-motivated approach to learning and adopting new technologies.
• Passion for continuous improvement and operational excellence.

Qualifications

• US Citizenship is required.
• This role will require working on Sunday's as needed.
• Will be able to take another day off that week.

Benefits

• We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
• We focus on the whole person, celebrating what makes us unique, and create space for community.
• We encourage continuous learning and offer opportunities for career development through our career compass offering.
• We provide health coverage options, where applicable, to ensure employees have access to essential medical benefits.
• We offer a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
• We offer RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
• We offer robust retirement contributions: Ask HR about the specific offerings for your region!
• We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.

Pay

The base salary for this position is between $100,000-$160,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands.

Schedule

This role may also be eligible for bonus and benefits as part of our competitive total rewards package.