DevOps

ECI is the leading global provider of managed services, cybersecurity, and business transformation for midmarket financial services organizations. From its unmatched range of services, ECI provides stability, security, and improved business performance, freeing clients from technology concerns. More than 1,000 customers worldwide with over $3 trillion of assets under management trust ECI. At ECI, success is driven by passion and purpose, with a commitment to empowering employees.

About the role

ECI has an exciting opportunity for an experienced DevOps Engineer to join our Global Technology team, supporting several client systems. This full-time, customer-facing role requires excellent communication and people skills, a positive attitude, rigorous work habits, and professionalism. Fluency in English (written and verbal) is required. The position is in-office 5 days a week to start, and applicants must reside within commutable distance to Midtown Manhattan.

Responsibilities

• Drive the architecture, design, and implementation of automated/continuous build, deploy, and release processes using CI/CD pipeline tools like Bitbucket, Jenkins, Spinnaker, Nexus/Artifactory, etc.
• Design and implement fully automated CI/CD pipelines.
• Lead monitoring, debugging, and enhancing pipelines for optimal operation and performance.
• Troubleshoot and resolve production issues, conducting root cause analysis.
• Manage escalation of production issues.
• Define and measure KPIs for operational excellence.
• Write and execute load tests for services regularly.
• Automate configuration management using Puppet, Chef, or equivalent tools.
• Set up development, staging, demo, and production environments.
• Automate testing procedures and recurring tasks.
• Maintain deployment pipelines for infrastructure as code.
• Provide technical support to development engineers on tool usage and build environments.
• Administer JIRA, Confluence, and formulate technical solutions using Atlassian products.
• Maintain and improve existing build and deployment processes.
• Create and maintain playbooks.

Requirements

• In-depth experience designing and implementing fully automated CI/CD pipelines.
• Experience with distributed systems and high-volume, high-availability environments.
• Excellent programming, SQL, and scripting skills.
• In-depth coding experience in PowerShell and Connectwise (required).
• In-depth coding experience in Golang/Java; scripting experience in Perl/Python (preferred).
• Experience with logging/system dashboard tools.
• Technical leadership experience with DevOps teams.
• Experience with on-call responsibilities and production issue escalation.
• Experience with GIT, Ansible, Jenkins, and AWS backups.
• Experience implementing CI/CD and DB instance upgrades.
• Experience creating/scheduling jobs using shell scripts and file handling.
• Strong understanding of Agile, software development lifecycle, and microservice architecture.
• Working knowledge of GCP, Docker, and Kubernetes.
• Good presentation, report writing, and project management skills.
• Delivery focus with the ability to work to tight deadlines.

Working Conditions

• Ability to work independently with moderate supervision.
• Ability to work in a moderate noise level environment (e.g., open floor with printers, telephones, and computers).
• Ability to travel for business and work beyond normal business hours when necessary.
• Flexibility to respond to multiple work pressures.
• Sitting for extended periods.
• Dexterity to operate a computer keyboard, mouse, and other components.

Benefits

• Competitive compensation up to $80,000 annually.
• Flexible PTO.
• Health benefit eligibility starting the first of the month.
• Life insurance and pet insurance.
• 401K and additional benefits.