DevOps and DBA Engineering Manager

Responsibilities

• Lead and develop a high-performing team of DevOps Engineers and Database Administrators, including hiring, performance management, mentoring, and career development.
• Define and execute the DevOps and DBA roadmap aligned to product and platform strategy.
• Own the design, reliability, and continuous improvement of CI/CD pipelines (Azure DevOps, GitHub Actions) supporting automated build, test, release, and rollback for all SaaS products.
• Own SQL Server database operations across production and non-production environments, including performance tuning, indexing, capacity planning, patching cadence, backup and recovery (RTO/RPO), and always on high-availability and disaster recovery.
• Participate in incident response for infrastructure and database events, including on-call rotation, post-incident reviews, and corrective-action follow-through.
• Partner with the Security team to embed DevSecOps practices, secrets management, vulnerability scanning, dependency hygiene, and compliance with SOC 2 and other applicable frameworks.
• Partner with the Senior Cloud Engineers and Director to manage cloud spend and FinOps practices in Azure; track utilization, right-size workloads, and report cost trends to leadership.
• Establish and maintain operational documentation, change-management discipline, and audit-ready evidence for internal and external reviews.
• Collaborate with the Architecture, Engineering, Product, and Client Services teams to plan releases, capacity, and platform improvements that support business growth.
• Continuously improve automation, observability, and self-service capabilities to reduce toil and accelerate delivery.

Qualifications

• Bachelor's degree in computer science, information systems engineering, or related field or equivalent experience
• 8+ years DevOps cloud SRE or infrastructure engineering supporting PaaS and SaaS platforms
• 2+ years people management experience leading DevOps SRE or DBA teams including hiring, performance, and career development
• Experience with Microsoft Azure including IaaS, PaaS, networking, Entra ID, and Azure SQL
• Deep experience designing and operating CI/CD pipelines (Azure DevOps, GitHub Actions) or similar across multi-environment SaaS deployments
• Experience with infrastructure as code and configuration management at scale
• Strong SQL server administration including performance tuning, HA/DR, always on replication, log shipping, backup, and security, plus other database models
• Working knowledge of Docker, Kubernetes, AKS
• Experience with monitoring, logging, and alerting using platforms like Dynatrace, Datadog, Azure Application Insights
• Experience working within compliance frameworks like SOC 2, ISO 27001, or similar
• Strong problem-solving, communication, and stakeholder management skills able to translate technical concepts for technical and non-technical audiences
• Experience supporting SaaS platforms in insurance, financial services, or other regulated industries
• Relevant certifications: Microsoft Azure Solutions Architect, Azure DevOps Engineer, AWS DevOps Engineer, or equivalent
• Scripting and automation experience: PowerShell, Python, Bash
• Experience with DevSecOps practices, SAST/DAST, dependency scanning, secrets management (Azure Key Vault, HashiCorp Vault)
• Experience with FinOps and Azure cost optimization at scale
• Exposure to PostgreSQL, MySQL, MongoDB, or Azure SQL Managed Instance migrations
• Experience integrating ITSM and change management tools (ServiceNow, Jira Service Management) into delivery workflows